Job summary
This post involves recruiting, training and supporting a team of volunteers to assist patients on the wards through providing drinks, meal assistance, and completing various activities.
The post holder will work with volunteers in the Leicester Royal Infirmary, Glenfield and General hospital; Monday -Thursday, working 2 days 8am-4pm and 2 days 11am-7pm and be part of the Volunteer Service Team
Main duties of the job
To support and manage a team of volunteers in supporting patients in a number of different ways within wards across the Trust focusing on individual patient needs and the safety and wellbeing of patients and volunteers.
To provide basic training and support for volunteers in delivering safe and appropriate support with the Falls Prevention activities programme, nutrition and hydration support and signposting to organisations and services providing support on discharge home.
To work with staff in all relevant areas to maximise the potential of all volunteers in the provision of support services for patients.
This post will include multi ward working and will be based in the Volunteer Services Team.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- Recruiting motivating managing and retaining a team of volunteers across the Trust to deliver the services required
- Ensure that appropriate volunteer support is available to meet the needs of patients on the wards
- Ensure that staff are aware and feel confident in utilising the skills of volunteers to support patients on their ward ensuring good communication with nursing staff to ensure any risks are identified
- Ensure that volunteers receive appropriate training in all aspects of their role
- Ensure that volunteers involvement in patient support and information relating to that patient is clearly documented and made available to relevant members of the multidisciplinary team
- Ensure that support and interaction is provided in a culturally sensitive manner
- Ensure that allocated equipment and materials are correctly stored, maintained and cleaned in line with infection prevention and health and safety procedures
- Ensure that supervision process is used to reflect and review practice.
- Ensure that duties are not undertaken if they are not appropriate for the volunteer
Job description
Job responsibilities
- Recruiting motivating managing and retaining a team of volunteers across the Trust to deliver the services required
- Ensure that appropriate volunteer support is available to meet the needs of patients on the wards
- Ensure that staff are aware and feel confident in utilising the skills of volunteers to support patients on their ward ensuring good communication with nursing staff to ensure any risks are identified
- Ensure that volunteers receive appropriate training in all aspects of their role
- Ensure that volunteers involvement in patient support and information relating to that patient is clearly documented and made available to relevant members of the multidisciplinary team
- Ensure that support and interaction is provided in a culturally sensitive manner
- Ensure that allocated equipment and materials are correctly stored, maintained and cleaned in line with infection prevention and health and safety procedures
- Ensure that supervision process is used to reflect and review practice.
- Ensure that duties are not undertaken if they are not appropriate for the volunteer
Person Specification
Training and qualification
Essential
- GCSE English or equivalent
- NVQ 2 qualification in health/ social care or equivalent
Desirable
- Dementia Champion
- Care certificate
Experience
Essential
- Experience of working with volunteers
- Experience of working in acute hospital/healthcare setting
Desirable
- Delivering training to others
Communication and relationship skills
Essential
- Demonstrates effective written, verbal and non-verbal communication skills
Person Specification
Training and qualification
Essential
- GCSE English or equivalent
- NVQ 2 qualification in health/ social care or equivalent
Desirable
- Dementia Champion
- Care certificate
Experience
Essential
- Experience of working with volunteers
- Experience of working in acute hospital/healthcare setting
Desirable
- Delivering training to others
Communication and relationship skills
Essential
- Demonstrates effective written, verbal and non-verbal communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
