Job summary
UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST
CLAIMS AND INQUESTS OFFICER
- Salary: £35,392-£42,618
- Hours: 22.5hrs per week
- Directorate: CORPORATE & LEGAL AFFAIRS BULLETIN
- Based at: Leicester General Hospital
Main duties of the job
University Hospitals of Leicester NHS Trust is one of the largest acute Trusts in the country and we are seeking a confident, enthusiastic and motivated individual, based at Belgrave House on the Leicester General Hospital site.
You will have a detailed understanding of civil law procedures and the principles of negligence. You will be able to work in a high-pressure environment and will have excellent communication skills. You will also have highly developed interpersonal skills, the capacity to deal with highly sensitive situations and the ability to work effectively and professionally with colleagues across the Trust and with external agencies.
For further information, or an informal discussion, please contact Steve Murray, Assistant Director of Corporate and Legal Affairs,
on 0116 502 7079.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:-
High-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all:
we are compassionate,
we are proud,
we are inclusive, and
we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
This is an extremely demanding but diverse and interesting role.
As a Claims and Inquest Officer, you will be responsible for managing a caseload of claims and inquests in accordance with national and local policies and procedures. You will be required to work to tight deadlines. You will liaise with individuals at all levels, including senior staff, solicitors, NHS Resolution, HM Coroner, the Police and members of the public.
For further information please see the attached Job Description and Person Specification.
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
This is an extremely demanding but diverse and interesting role.
As a Claims and Inquest Officer, you will be responsible for managing a caseload of claims and inquests in accordance with national and local policies and procedures. You will be required to work to tight deadlines. You will liaise with individuals at all levels, including senior staff, solicitors, NHS Resolution, HM Coroner, the Police and members of the public.
For further information please see the attached Job Description and Person Specification.
The detailed job description and main responsibilities are included as an attachment to this advert.
Person Specification
Training & Qualifications
Essential
- Law Degree or equivalent experience
- English Language GCSE or equivalent.
Desirable
- Understanding/Experience of working in the NHS.
Experience
Essential
- Recent relevant experience of working in a high-powered legal environment
- Experience of managing own workload and time to optimal effect and working well under pressure to agreed time-scales
- Ability to prioritise.
Desirable
- Experience of inquests
- Experience of working with NHS Resolution.
Analytical and Judgement skills
Essential
- Computer/IT literate
- Excellent report writing skills, presentation skills
- Excellent analytical skills and an eye for detail
- Methodical approach to work
- Excellent organisational skills
Planning and organisation skills
Essential
- Excellent communication skills, including skills of persuasion and negotiation
- Good team player but also able to use own initiative and work without direct supervision
- Consistently calm, positive outlook and an ability to work under pressure
- Confident and sensitive approach in dealing with challenging situations, recognising the vulnerability of patients, relatives and staff
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Equality, Diversity and Inclusion
Essential
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Communication and relationship skills
Essential
- Ability to communicate effectively
Other requirements specific to the role
Essential
- Willingness to work out of hours when necessary and cross-site.
Person Specification
Training & Qualifications
Essential
- Law Degree or equivalent experience
- English Language GCSE or equivalent.
Desirable
- Understanding/Experience of working in the NHS.
Experience
Essential
- Recent relevant experience of working in a high-powered legal environment
- Experience of managing own workload and time to optimal effect and working well under pressure to agreed time-scales
- Ability to prioritise.
Desirable
- Experience of inquests
- Experience of working with NHS Resolution.
Analytical and Judgement skills
Essential
- Computer/IT literate
- Excellent report writing skills, presentation skills
- Excellent analytical skills and an eye for detail
- Methodical approach to work
- Excellent organisational skills
Planning and organisation skills
Essential
- Excellent communication skills, including skills of persuasion and negotiation
- Good team player but also able to use own initiative and work without direct supervision
- Consistently calm, positive outlook and an ability to work under pressure
- Confident and sensitive approach in dealing with challenging situations, recognising the vulnerability of patients, relatives and staff
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Equality, Diversity and Inclusion
Essential
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Communication and relationship skills
Essential
- Ability to communicate effectively
Other requirements specific to the role
Essential
- Willingness to work out of hours when necessary and cross-site.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
