Job summary
The post holder will provide an efficient, confidential and professional administration support service to the Specialist Palliative Care Team.
This will include administration and co-ordination of a patient's pathway from receipt of referral through to the outpatient clinic, addition of waiting lists through to final discharge from service and general administration to the Team to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital and hospice staff is essential to ensure a proficient high quality service for patients and clinicians.
The post holder will be expected to work as part of an administrative support team, providing cross cover to all Trust hospital sites as necessary and will report to the administration manager.
** previous applicants need not apply **
Main duties of the job
The post holder, in conjunction with their team, will be responsible for the administration and co-ordination of a patient's pathway, from receipt of referral through to outpatient clinics, addition to waiting lists through to final discharge from clinic.
The post holder will manage, and cover where necessary, an agreed number of outpatient clinics for the Medical Team, liaising with patients, carers and staff at all levels.
Work closely and as part of a team with nursing, secretarial and medical staff as required.
Support the administration team with department meetings including agenda preparation and distribution, minute taking and distribution of minutes and room bookings where necessary.
Completing and updating the Specialist Palliative Care Team's daily patient work list prior to daily morning board round.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
The post holder, in conjunction with their team, will be responsible for the administration and co-ordination of a patient's pathway, from receipt of referral through to outpatient clinics, addition to waiting lists through to final discharge from clinic.
The post holder will manage, and cover where necessary, an agreed number of outpatient clinics for the Medical Team, liaising with patients, carers and staff at all levels.
Work closely and as part of a team with nursing, secretarial and medical staff as required.
Support the administration team with department meetings including agenda preparation and distribution, minute taking and distribution of minutes and room bookings where necessary.
Completing and updating the Specialist Palliative Care Teams daily patient work list prior to daily morning board round.
Undertaking routine office duties including electronic not tracking, photocopying, filing of correspondence and results and maintenance of patient records.
Undertake any other appropriate duties as required by the department and role at the request of the administration manager.
Job description
Job responsibilities
The post holder, in conjunction with their team, will be responsible for the administration and co-ordination of a patient's pathway, from receipt of referral through to outpatient clinics, addition to waiting lists through to final discharge from clinic.
The post holder will manage, and cover where necessary, an agreed number of outpatient clinics for the Medical Team, liaising with patients, carers and staff at all levels.
Work closely and as part of a team with nursing, secretarial and medical staff as required.
Support the administration team with department meetings including agenda preparation and distribution, minute taking and distribution of minutes and room bookings where necessary.
Completing and updating the Specialist Palliative Care Teams daily patient work list prior to daily morning board round.
Undertaking routine office duties including electronic not tracking, photocopying, filing of correspondence and results and maintenance of patient records.
Undertake any other appropriate duties as required by the department and role at the request of the administration manager.
Person Specification
Education & Qualification
Essential
- GCSEs English & Maths or equivilent experience/NVQ
Desirable
- RSA Level II or speed typing qualification or demonstrable experience
Experience
Essential
- Minimum of 6 months experience in an administration role
Desirable
- Previous Clinic Co-ordinator experience
Knowledge
Essential
- Awareness of data protection and confidentiality
Desirable
- Understanding and knowledge of medical terminology
Person Specification
Education & Qualification
Essential
- GCSEs English & Maths or equivilent experience/NVQ
Desirable
- RSA Level II or speed typing qualification or demonstrable experience
Experience
Essential
- Minimum of 6 months experience in an administration role
Desirable
- Previous Clinic Co-ordinator experience
Knowledge
Essential
- Awareness of data protection and confidentiality
Desirable
- Understanding and knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
