Job summary
Working as an integral member of the Recruitment Services Team to deliver an efficient and customer focussed service for all recruitment undertaken by University Hospitals of Leicester (UHL); providing a complete recruitment administration support function for medical staffing. Provide first level advice to recruiting managers on recruitment processes.
To be the first point of contact for visitors, providing a polite, friendly and professional approach.
To support the department in its vision to deliver the very best experience to the users of our service.
Main duties of the job
Receive complex and sensitive information requiring tact, persuasive and empathetic communication skills to ensure understanding and breakdown communication barriers.
Provide follow up advice to managers, colleagues and applicants to ensure timely completion of activities and resolution of queries.
Develop and implement effective communication systems in order to maintain close links between the recruitment team, hiring managers and applicants in the operation of daily duties.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Childrens Hospital and run one of the countrys leading heart centres.Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland. Our nationally and internationally-renowned specialist treatment and services in cardio-respiratory diseases, cancer and renal disorders reach a further two to three million patients from the rest of the country. We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
We pride ourselves on being at the forefront of many research programmes and new surgical procedures, in areas such as diabetes, genetics, cancer and cardio-respiratory diseases. We are a leading in healthcare research and have recently been designated a Cancer Research UK centre.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
Job description
Job responsibilities
Ensure that all relevant vacancy paperwork is received and that appropriate approval has been given for advertising.
Liaise with recruiting manager to agree recruitment timescales, keep the manager regularly informed of progress and any delays to the recruitment process, in accordance with the departments KPIs.
Upload vacancies through Trac, ESR and NHS Jobs and if applicable liaise with the advertising agency if approval for external paid advertising has been given by the CMG.
Assist, as and when required, at bulk recruitment events, including recruitment Open Days, both in the preparation of pre event organisation including vacancy, recruitment pipeline data and on the day, processing pre-employment clearances and other associated paperwork; provide sign-posting and deal with general enquiries. Will be required to work offsite during recruitment open days and events. Will be required to cross cover in cases of absence or annual leave as needed.
Job description
Job responsibilities
Ensure that all relevant vacancy paperwork is received and that appropriate approval has been given for advertising.
Liaise with recruiting manager to agree recruitment timescales, keep the manager regularly informed of progress and any delays to the recruitment process, in accordance with the departments KPIs.
Upload vacancies through Trac, ESR and NHS Jobs and if applicable liaise with the advertising agency if approval for external paid advertising has been given by the CMG.
Assist, as and when required, at bulk recruitment events, including recruitment Open Days, both in the preparation of pre event organisation including vacancy, recruitment pipeline data and on the day, processing pre-employment clearances and other associated paperwork; provide sign-posting and deal with general enquiries. Will be required to work offsite during recruitment open days and events. Will be required to cross cover in cases of absence or annual leave as needed.
Person Specification
Qualifications
Essential
- Good Standard of Education including English and Maths at GCSE (grade C or above) or equivalent
- Good working knowledge of databases, Microsoft Office and Outlook
Trust Values
Essential
- Demonstrates an understanding of and commitment to UHL Trust Values
Experience
Essential
- Proven administrative experience within a customer care environment
- Experience of working in a busy office environment, completing tasks given by a number of different people/teams working to similar deadlines
- Dealing with customer queries face-to-face, by email and telephone
communication
Essential
- Good written and verbal communication skills
- Experience of working effectively within a Team
Person Specification
Qualifications
Essential
- Good Standard of Education including English and Maths at GCSE (grade C or above) or equivalent
- Good working knowledge of databases, Microsoft Office and Outlook
Trust Values
Essential
- Demonstrates an understanding of and commitment to UHL Trust Values
Experience
Essential
- Proven administrative experience within a customer care environment
- Experience of working in a busy office environment, completing tasks given by a number of different people/teams working to similar deadlines
- Dealing with customer queries face-to-face, by email and telephone
communication
Essential
- Good written and verbal communication skills
- Experience of working effectively within a Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
