Job summary
This post is based at Castle Donnington, 10 Trent Lane, Derby, DE74 2NP
To lead and assist in the systems administration, maintenance of the neonatal transport and paediatric transport data base and development of an Electronic Patient Record (EPR) database for the Neonatal and Paediatric Transport Services and to work collaboratively with other system administrators within the Clinical Management Group (CMG) in the future as required.
To extract data from the Neonatal transport and Paediatric transport database and provide summary information and graphs to illustrate clinical activity and performance. Requests for information may come from a variety of sources and may involve extracting data from more than one database.
To act as an initial point of contact for general IT support for administrative and clinical staff within the neonatal and paediatric transport service and assist in providing training for all users of the systems.
To participate in the quality assurance and checking of accuracy of data across both services, including excel data bases, KINSEED and PICANET data bases
To lead and assist with the collation and inputting of service specific data into databases as required within the service.
Participation in the identification and implementation of service improvements
Main duties of the job
Service Delivery & Development - undertake full system administration and maintenance of the databases used by the transport teams
- Maintaining the system Masterfile's, ensuring completeness and accuracy at all the times.
- Training new users on KINSEED, PICANET and Excel databases, ensuring a good understanding of data accuracy, data protection legislation and security (Information Governance). Setting up and issuing new user logins and access rights, ensuring strict security controls according to levels of training.
- Building and checking of new templates for transport and ad-hoc reports. Training of all transport staff
- Running systematic audits of data, held on data bases to ensure data quality and accuracy, including checking for duplicate patients and merging these records where appropriate..
- Assisting in the testing, installation, and implementation of new electronic patient records, providing advice and training to the users to ensure the correct use of the upgraded software.
- Acting as a 'Helpdesk'
Reports - Running reports to access and extract information primarily for clinical staff and service leads for clinical audits etc. Act as an initial point of contact for staff requesting new reports
Using Microsoft Office Applications - Record, report and summarise information to communicate data in a meaningful way to Clinical staff and Service Leads using a range of Microsoft Office applications, particularly Excel.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are: We focus on what matters most We treat others how we would like to be treated We are passionate and creative in our work We do what we say we are going to do We are one team and we are best when we work togetherOur patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
Job description
Job responsibilities
To assist in the database administration and maintenance of the Badger Neonatal Transport database system within UHL.
- To train new users of the KINSEED, PICANET and Neonatal Excel systems.
- To have an indepth working knowledge of the database and related clinical processes. Use this knowledge to assess users information needs and extract the appropriate information from databases.
- To lead and assist in the rollout of IT related projects to the Transport service and possibly other services within the Womens & Childrens CMG in the future.
- To develop and maintain neonatal and paediatric service databases
- To explore and help develop an electronic patient record for both transport teams
Service Delivery & Development undertake full system administration and maintenance of the databases used by the transport teams
- Maintaining the system Masterfiles, ensuring completeness and accuracy at all the times.
- Training new users on KINSEED, PICANET and Excel databases, ensuring a good understanding of data accuracy, data protection legislation and security (Information Governance). Setting up and issuing new user logins and access rights, ensuring strict security controls according to levels of training.
- Building and checking of new templates for transport and ad-hoc reports. Training of all transport staff including Consultants, doctors, senior nurses, nurses, clerical staff, managers and other relevant staff.
- Running systematic audits of data, held on data bases to ensure data quality and accuracy, including checking for duplicate patients and merging these records where appropriate..
- Assisting in the testing, installation, and implementation of new electronic patient records, providing advice and training to the users to ensure the correct use of the upgraded software.
- Acting as a Helpdesk when doctor, Nurse, Ward Clerks, Secretaries, and Support staff identify problems, troubleshooting and when issues cannot be resolved, escalating these to the appropriate staff for resolution Within the Information Management &Technology (IMNT) department.
Reports Running reports to access and extract information primarily for clinical staff and service leads for clinical audits etc. Act as an initial point of contact for staff requesting new reports and questioning how that service maintains a site file for all such requests from outside the Womens and Childrens CMG
Using Microsoft Office Applications Record, report and summarise information to communicate data in a meaningful way to Clinical staff and Service Leads using a range of Microsoft Office applications, particularly Excel.
Meetings Participate in any ad-hoc or task and finish IT meetings for Womens and Childrens CMG. Record and circulate the minutes. Attend local, regional and national meetings in relation to role as required. There may be the requirement to assist with project in the future.
Providing work cover provide cover for other team members as appropriate.
- To collect, record and analyse data effectively in order to produce reports for annual review, research and audit. This will include publication submissions and support to clinicians and their teams in researching and preparing academic or other papers for publication or presentation
- Equally to provide, receive and interpret complex information on behalf of the team as required.
- To act as a first point of contact for callers and correspondence to the service and respond to enquiries via telephone and email from referring clinicians, parents and patients.
- To ensure all contacts are conducted in an efficient, courteous and confidential manner and to seek advice relating to patient problems as appropriate from clinical staff.
- ensure that urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians normal practice.
- Responsible for supporting clinical staff with complaints or other information requests coming in to the transport team.
- To perform support administration duties including:
- Attending meetings nationally and produce minutes.
- To liaise with the Local Area Team of commissioners directly to produce reports where necessary
- Typing of clinical correspondence and communications as and when required
- Achieve a balanced budget or level of expenditure in agreement with the General Manager
- Any other duties as may be required by the Consultants, Medical Teams, Senior Nurses or Operational/Service Manager.
Job description
Job responsibilities
To assist in the database administration and maintenance of the Badger Neonatal Transport database system within UHL.
- To train new users of the KINSEED, PICANET and Neonatal Excel systems.
- To have an indepth working knowledge of the database and related clinical processes. Use this knowledge to assess users information needs and extract the appropriate information from databases.
- To lead and assist in the rollout of IT related projects to the Transport service and possibly other services within the Womens & Childrens CMG in the future.
- To develop and maintain neonatal and paediatric service databases
- To explore and help develop an electronic patient record for both transport teams
Service Delivery & Development undertake full system administration and maintenance of the databases used by the transport teams
- Maintaining the system Masterfiles, ensuring completeness and accuracy at all the times.
- Training new users on KINSEED, PICANET and Excel databases, ensuring a good understanding of data accuracy, data protection legislation and security (Information Governance). Setting up and issuing new user logins and access rights, ensuring strict security controls according to levels of training.
- Building and checking of new templates for transport and ad-hoc reports. Training of all transport staff including Consultants, doctors, senior nurses, nurses, clerical staff, managers and other relevant staff.
- Running systematic audits of data, held on data bases to ensure data quality and accuracy, including checking for duplicate patients and merging these records where appropriate..
- Assisting in the testing, installation, and implementation of new electronic patient records, providing advice and training to the users to ensure the correct use of the upgraded software.
- Acting as a Helpdesk when doctor, Nurse, Ward Clerks, Secretaries, and Support staff identify problems, troubleshooting and when issues cannot be resolved, escalating these to the appropriate staff for resolution Within the Information Management &Technology (IMNT) department.
Reports Running reports to access and extract information primarily for clinical staff and service leads for clinical audits etc. Act as an initial point of contact for staff requesting new reports and questioning how that service maintains a site file for all such requests from outside the Womens and Childrens CMG
Using Microsoft Office Applications Record, report and summarise information to communicate data in a meaningful way to Clinical staff and Service Leads using a range of Microsoft Office applications, particularly Excel.
Meetings Participate in any ad-hoc or task and finish IT meetings for Womens and Childrens CMG. Record and circulate the minutes. Attend local, regional and national meetings in relation to role as required. There may be the requirement to assist with project in the future.
Providing work cover provide cover for other team members as appropriate.
- To collect, record and analyse data effectively in order to produce reports for annual review, research and audit. This will include publication submissions and support to clinicians and their teams in researching and preparing academic or other papers for publication or presentation
- Equally to provide, receive and interpret complex information on behalf of the team as required.
- To act as a first point of contact for callers and correspondence to the service and respond to enquiries via telephone and email from referring clinicians, parents and patients.
- To ensure all contacts are conducted in an efficient, courteous and confidential manner and to seek advice relating to patient problems as appropriate from clinical staff.
- ensure that urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians normal practice.
- Responsible for supporting clinical staff with complaints or other information requests coming in to the transport team.
- To perform support administration duties including:
- Attending meetings nationally and produce minutes.
- To liaise with the Local Area Team of commissioners directly to produce reports where necessary
- Typing of clinical correspondence and communications as and when required
- Achieve a balanced budget or level of expenditure in agreement with the General Manager
- Any other duties as may be required by the Consultants, Medical Teams, Senior Nurses or Operational/Service Manager.
Person Specification
Training & Qualifications
Essential
- oEducated to GCSE standard or equivalent
- oRSA III or equivalent typing
- oNVQ III or equivalent
- oExcel, PowerPoint
Desirable
- oCLAIT
- oEvidence of continuing professional development
- oNHS systems and procedures o
- Audio typing
Experience
Essential
- oExperience as a Medical Team Administrator
- oExperience of dealing with customers/patients
- oUnderstanding of medical terminology
- oGood understanding of office procedures and technology
Desirable
- oMedical administration experience
- oAt least one year working in a large complex organisation
Communication and relationship skills
Essential
- oUnderstanding of methods for ensuring effective communication
- oGood understanding of confidentiality and how this is maintained by individuals and within teams
- oAble to manage conflict within teams
Desirable
Analytical and Judgement skills
Essential
- oAble to act on own initiative
- oAbility to work without close supervision
- oUnderstanding of methods for ensuring effective communication
- oAble to read complex material and data, analyse and report results and findings
Planning and organisation skills
Essential
- oPlanning and Organisation skills with the ability to prioritise schedules and workloads
- oTo identify training and development needs of individuals and service to ensure that quality standards and expectations are met. To arranged training and record attendance compliance
Person Specification
Training & Qualifications
Essential
- oEducated to GCSE standard or equivalent
- oRSA III or equivalent typing
- oNVQ III or equivalent
- oExcel, PowerPoint
Desirable
- oCLAIT
- oEvidence of continuing professional development
- oNHS systems and procedures o
- Audio typing
Experience
Essential
- oExperience as a Medical Team Administrator
- oExperience of dealing with customers/patients
- oUnderstanding of medical terminology
- oGood understanding of office procedures and technology
Desirable
- oMedical administration experience
- oAt least one year working in a large complex organisation
Communication and relationship skills
Essential
- oUnderstanding of methods for ensuring effective communication
- oGood understanding of confidentiality and how this is maintained by individuals and within teams
- oAble to manage conflict within teams
Desirable
Analytical and Judgement skills
Essential
- oAble to act on own initiative
- oAbility to work without close supervision
- oUnderstanding of methods for ensuring effective communication
- oAble to read complex material and data, analyse and report results and findings
Planning and organisation skills
Essential
- oPlanning and Organisation skills with the ability to prioritise schedules and workloads
- oTo identify training and development needs of individuals and service to ensure that quality standards and expectations are met. To arranged training and record attendance compliance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
