Job summary
Working across the Musculoskeletal & Specialist Surgery CMG
Flexible working requests considered (minimum hours 30 per week).
Lead and provide transformation support to the Musculoskeletal & specialist Surgery CMG.
Do you have an interest and experience in Quality and Service Improvement?
If so, an opportunity has arisen in the Musculoskeletal & Specialist Surgery CMG to work alongside the senior leadership team to shape and deliver our Quality and Service Improvement agenda.
We are seeking an individual who has a positive mind-set enjoys problem solving, and who enjoy spending time with individuals and teams, talking to and persuading others that an issue is worth exploring.
This role will also play a key part in supporting our Quality Strategy "Becoming The Best," which aims to embed Quality Improvement (QI) across the Trust and develop the right conditions in which learning can flourish through an ethic of continuous learning about the benefits of changing our habits and behaviours.
You will need to have a Degree level qualification or equivalent experience gained in a health related and/or large complex organisation, alongside evidence of Quality Improvement and change management which has resulted in positive change in the health and/or social care setting. You will also need excellent interpersonal skills alongside strong organisational skills.
Main duties of the job
The Transformation lead will be line managed by and work closely with the Deputy Head of Operations, Head of Operations and Clinical Director working alongside the CMG leadership team to identify, scope and agree specific transformation and service improvement projects. Contributing to the planning and delivery of CIP through the transformational programme. Challenging and supporting General and Service Managers in the development and delivery of the CIP programme and tracking activity against plan.
They will play a key part in the further development of our open culture and support clinical, managerial and nursing teams to move our services forward.
The Transformation lead will identify and implement service transformation in line with the Organisation and CMG strategic direction.
They will ensure that sustainable improvements are quality focused, cash releasing and embedded within the clinical services.
They will work closely with the Deputy Head of Operations, General Managers, Service Managers, Heads of Service, Human Resources, finance, Business intelligence and other internal and external teams.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:o We focus on what matters mosto We treat others how we would like to be treatedo We are passionate and creative in our worko We do what we say we are going to doo We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
Job description
Job responsibilities
Service Delivery
-
Deliver a portfolio of transformation across the CMG leading to sustainable change producing increased quality and safety within defined resources.
-
Ensure governance arrangements are in place to support transformational projects; project plans including milestones, delivery dates, KPIs, risk assessments and quality impact assessments.
-
Ensure the delivery of identified outputs and KPIs.
-
Ensure that all necessary communications are undertaken across the CMG / organisation and with healthcare partners to enable successful delivery.
-
Contribute actively to the quality agenda of the CMG.
-
Provide an appropriate balance of challenge and support to General Managers and Heads of Service in the development and delivery of transformation and in the tracking of activity against plan.
-
Produce project reports for Line Manager, CMG Board and Trust Executive Confirm and Challenge.
-
Expected to contribute to the planning and delivery of CIP through the transformation programme
-
Ensure that transformation outputs and benefits are delivered on time, within budget and to the required standard of quality.
-
Ensure that any adverse changes and their impact are reported to the General Manger and that corrective action and contingency planning is taken where necessary.
-
Raise the profile of positive transformation and training of CMG staff in identifying transformation opportunities and how to deliver changes required.
-
Ensure the use of learning from national best practice as well as previous
Projects/programs to inform changes to systems and processes.
-
Undertake audits and use measurement for improvement methodology within change projects to inform service development decision making.
-
Communicate and negotiate with key stakeholders ensuring that they are fully consulted about and briefed on developments during all phases of transformation.
Leadership
-
To provide strong visible leadership as part of the CMG Management Team.
-
In conjunction with the CMG Senior Team lead the preparation of the CMGs transformation direction and delivery plan
-
Ensure that all staff involved in transformation are clear about what is expected of them and are working together in successful teams to deliver expected outcomes
-
Lead on the implementation of transformation within the CMG
-
To ensure a culture of continuous challenge exists in the CMG ensuring that progressive solutions, which take into account models of best practice, are incorporated into transformation.
Standards and Requirements for Healthcare Organisations
-
Work closely with clinicians and managers to ensure that transformation within the CMG results in best quality of patient care in line with national healthcare standards.
-
To implement changes that provide assurance to the CMG Senior Team that specific service areas in the CMG meet or exceed the relevant Care Quality Commission (CQC) standards for registration, and continues to comply with licensing requirements and local healthcare targets.
Governance and Risk
-
Under the leadership of the CMG management team ensure that patient safety is at the centre of the delivery of patient services.
-
Ensure that within the CMG governance and risk management are part of transformational change
-
To help make the case for resources where necessary for submission to the CMG Senior Team to deliver an annual Governance Plan, including relevant clinical audit activity.
-
Promote clinical information for benchmarking and audit to improve the patient experience.
Communication
-
To help establish and maintain effective two way channels of communication within the CMG.
-
To establish lines of communication with other CMG colleagues in the Trust and wider healthcare community if appropriate, to ensure that services are integrated.
-
To support a communication structure within the CMG to ensure all staff are and remain engaged in the Trusts vision for delivering excellence in all we do.
-
Ensure that good practice is rapidly shared within the CMG and wider organisation where appropriate.
-
Using the highest degree of motivational and negotiating skills ensure an atmosphere of collaboration across the CMG to deliver a program on continuous improvement in a challenging and demanding environment.
please see job description/person specification for full details on the role.
Job description
Job responsibilities
Service Delivery
-
Deliver a portfolio of transformation across the CMG leading to sustainable change producing increased quality and safety within defined resources.
-
Ensure governance arrangements are in place to support transformational projects; project plans including milestones, delivery dates, KPIs, risk assessments and quality impact assessments.
-
Ensure the delivery of identified outputs and KPIs.
-
Ensure that all necessary communications are undertaken across the CMG / organisation and with healthcare partners to enable successful delivery.
-
Contribute actively to the quality agenda of the CMG.
-
Provide an appropriate balance of challenge and support to General Managers and Heads of Service in the development and delivery of transformation and in the tracking of activity against plan.
-
Produce project reports for Line Manager, CMG Board and Trust Executive Confirm and Challenge.
-
Expected to contribute to the planning and delivery of CIP through the transformation programme
-
Ensure that transformation outputs and benefits are delivered on time, within budget and to the required standard of quality.
-
Ensure that any adverse changes and their impact are reported to the General Manger and that corrective action and contingency planning is taken where necessary.
-
Raise the profile of positive transformation and training of CMG staff in identifying transformation opportunities and how to deliver changes required.
-
Ensure the use of learning from national best practice as well as previous
Projects/programs to inform changes to systems and processes.
-
Undertake audits and use measurement for improvement methodology within change projects to inform service development decision making.
-
Communicate and negotiate with key stakeholders ensuring that they are fully consulted about and briefed on developments during all phases of transformation.
Leadership
-
To provide strong visible leadership as part of the CMG Management Team.
-
In conjunction with the CMG Senior Team lead the preparation of the CMGs transformation direction and delivery plan
-
Ensure that all staff involved in transformation are clear about what is expected of them and are working together in successful teams to deliver expected outcomes
-
Lead on the implementation of transformation within the CMG
-
To ensure a culture of continuous challenge exists in the CMG ensuring that progressive solutions, which take into account models of best practice, are incorporated into transformation.
Standards and Requirements for Healthcare Organisations
-
Work closely with clinicians and managers to ensure that transformation within the CMG results in best quality of patient care in line with national healthcare standards.
-
To implement changes that provide assurance to the CMG Senior Team that specific service areas in the CMG meet or exceed the relevant Care Quality Commission (CQC) standards for registration, and continues to comply with licensing requirements and local healthcare targets.
Governance and Risk
-
Under the leadership of the CMG management team ensure that patient safety is at the centre of the delivery of patient services.
-
Ensure that within the CMG governance and risk management are part of transformational change
-
To help make the case for resources where necessary for submission to the CMG Senior Team to deliver an annual Governance Plan, including relevant clinical audit activity.
-
Promote clinical information for benchmarking and audit to improve the patient experience.
Communication
-
To help establish and maintain effective two way channels of communication within the CMG.
-
To establish lines of communication with other CMG colleagues in the Trust and wider healthcare community if appropriate, to ensure that services are integrated.
-
To support a communication structure within the CMG to ensure all staff are and remain engaged in the Trusts vision for delivering excellence in all we do.
-
Ensure that good practice is rapidly shared within the CMG and wider organisation where appropriate.
-
Using the highest degree of motivational and negotiating skills ensure an atmosphere of collaboration across the CMG to deliver a program on continuous improvement in a challenging and demanding environment.
please see job description/person specification for full details on the role.
Person Specification
Qualification
Essential
- Degree Level qualification or equivalent experience
knolwledge and experience
Essential
- clinical/operational management qualification
- evidence of achieving transformation or quality improvement change
- experinece of change management
- project management experience
Communication and relationship
Essential
Analytical and judgement skill
Essential
Person Specification
Qualification
Essential
- Degree Level qualification or equivalent experience
knolwledge and experience
Essential
- clinical/operational management qualification
- evidence of achieving transformation or quality improvement change
- experinece of change management
- project management experience
Communication and relationship
Essential
Analytical and judgement skill
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
