Job summary
We are currently looking for porters in the Estates and Facilities Directorate, based at the Leicester Royal Infirmary, the Glenfield Hospital, and the Leicester General Hospital
The portering service is a 24 hour service including nights and weekends, and is essential to the smooth running of a hospital. Porters keep everything moving, from patients to parcels!
We are looking for an innovative individual with the drive and ambition to work with a group of staff within the department. The successful candidate will need the passion and drive to motivate individuals to deliver excellent patient care.
The University Hospitals of Leicester trust is one of the busiest in the UK and the candidates who apply for this position must have the ability to work in a high pressured and fast paced environment.
Main duties of the job
Portering is a wide ranging job with many facets. If you are based in patient portering you would be expected to transport patients on wheelchairs, beds, and trollies, from one department to another. We also collect and deliver units of blood, gas cylinders, and other items.
Working from the post room involves franking mail, collecting and delivering post around the hospital, and sorting post for collection.
If you're based in the linen room, you'll be filling trollies with clean linen to be sent to the wards, as well as dealing with curtain changes and uniform orders.
The other department is waste, this requires driving electric vehicles, collecting and delivering large bins to each area, and segregating and preparing them for collection.
Patient care is our primary objective and it is essential that you understand the importance of working to a high standard that meets the requirements of the Trust.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:We focus on what matters mostWe treat others how we would like to be treatedWe are passionate and creative in our workWe do what we say we are going to doWe are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
Job description
Job responsibilities
KEY WORKING RELATIONSHIPSDetail the main working relationships that the post holder will be required to develop.Consider:Work colleagues throughout the trustLogistics Team leaders/CoordinatorsFacilities managersWard and department clinical teamsPatients and the general public
KEY RESULT AREAS
Be competent to use, after training, to use electronic device specific to the role.To have a good knowledge and understanding of the requirements of the service.Maintain the necessary skills and undertaking the relevant training to fulfil your role and your personal development.Waste handlingInfection prevention and controlMoving and handlingNVQ Cleaning and support services including customer careControl of Substances Hazardous to Health (COSHH)Demonstrate good hygiene practices.Communicate and liaise effectively with work colleagues, managers and with clinical teams in accordance with Trust values.Working flexibly within the Logistics HUB and around the site as part of a teamHave and maintain good relationships and communications with the Customer Service Centre working together to provide a high quality service.Patient/Customer Service Ensuring that a consistently high standard of customer service is delivered at all times
General Duties
Respond to tasks allocated through tasks management systems using handheld radiosConveyance and movement of patients by wheelchair, trolley, bed etc. including assisting clinical staffTo collect and clean wheelchairs trolley and bedsDeliver clean linen to all wards using trolleys/electric vehicles/tugsCollect dirty linen from all wards and departments using trolleys/electric vehicle/tugsGeneral duties, e.g. delivery of beds, materials/equipment and all other removal requests that arise in the course of the days dutiesMovement of deceased persons complying with Trust Policies and ProceduresTo ensure all waste is collected, transported and disposed of in accordance with Trust policies and procedures and current legislation.Blood bank transportation of blood and blood products to and from Pathology DepartmentDelivery/collection of medical notes from all wards and departmentsDelivery/collection of specimens/reports from ward and departments to Pathology Dept.Delivery/ collection and washing of microfibreDelivery of domestic consumablesAd hoc furniture and office/ward moves as and when requiredReceipt of/delivery/changing various types of medical gasesFranking/collection and distribution of mailKeeping of simple records either using paper or computer systemsRelief driving may be required by approved drivers, for external delivery of post or specimens and other items to other sites within LLR and UHLTo be able to use basic radio and communication systems relevant to your roleEscalate any issues/defects to Team LeaderProvide support during any Trust emergencies, incidents or events where necessary supporting the contingency plans of the TrustAssist in the maintenance of good hygiene practices within the department.To observe confidentiality of patients Trust business at all times.To keep work colleagues and Team Leads/managers informed regarding work requests
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.
You will be required to maintain compliance with all statutory and mandatory training requirements.
Job description
Job responsibilities
KEY WORKING RELATIONSHIPSDetail the main working relationships that the post holder will be required to develop.Consider:Work colleagues throughout the trustLogistics Team leaders/CoordinatorsFacilities managersWard and department clinical teamsPatients and the general public
KEY RESULT AREAS
Be competent to use, after training, to use electronic device specific to the role.To have a good knowledge and understanding of the requirements of the service.Maintain the necessary skills and undertaking the relevant training to fulfil your role and your personal development.Waste handlingInfection prevention and controlMoving and handlingNVQ Cleaning and support services including customer careControl of Substances Hazardous to Health (COSHH)Demonstrate good hygiene practices.Communicate and liaise effectively with work colleagues, managers and with clinical teams in accordance with Trust values.Working flexibly within the Logistics HUB and around the site as part of a teamHave and maintain good relationships and communications with the Customer Service Centre working together to provide a high quality service.Patient/Customer Service Ensuring that a consistently high standard of customer service is delivered at all times
General Duties
Respond to tasks allocated through tasks management systems using handheld radiosConveyance and movement of patients by wheelchair, trolley, bed etc. including assisting clinical staffTo collect and clean wheelchairs trolley and bedsDeliver clean linen to all wards using trolleys/electric vehicles/tugsCollect dirty linen from all wards and departments using trolleys/electric vehicle/tugsGeneral duties, e.g. delivery of beds, materials/equipment and all other removal requests that arise in the course of the days dutiesMovement of deceased persons complying with Trust Policies and ProceduresTo ensure all waste is collected, transported and disposed of in accordance with Trust policies and procedures and current legislation.Blood bank transportation of blood and blood products to and from Pathology DepartmentDelivery/collection of medical notes from all wards and departmentsDelivery/collection of specimens/reports from ward and departments to Pathology Dept.Delivery/ collection and washing of microfibreDelivery of domestic consumablesAd hoc furniture and office/ward moves as and when requiredReceipt of/delivery/changing various types of medical gasesFranking/collection and distribution of mailKeeping of simple records either using paper or computer systemsRelief driving may be required by approved drivers, for external delivery of post or specimens and other items to other sites within LLR and UHLTo be able to use basic radio and communication systems relevant to your roleEscalate any issues/defects to Team LeaderProvide support during any Trust emergencies, incidents or events where necessary supporting the contingency plans of the TrustAssist in the maintenance of good hygiene practices within the department.To observe confidentiality of patients Trust business at all times.To keep work colleagues and Team Leads/managers informed regarding work requests
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.
You will be required to maintain compliance with all statutory and mandatory training requirements.
Person Specification
Prioritising Workload
Essential
- Must have the ability to prioritise workload in a high pressure enviroment
Values
Essential
Communication
Essential
- Must be able to communicate effectively with front line team members, senior management teams, patients, visitors and contractors.
Health & Safety
Essential
- Has a sound understanding of Health and Safety in the Workplace
Manual Handling
Essential
- Must have good physical fitness to complete the manual handling tasks involved in this role
Person Specification
Prioritising Workload
Essential
- Must have the ability to prioritise workload in a high pressure enviroment
Values
Essential
Communication
Essential
- Must be able to communicate effectively with front line team members, senior management teams, patients, visitors and contractors.
Health & Safety
Essential
- Has a sound understanding of Health and Safety in the Workplace
Manual Handling
Essential
- Must have good physical fitness to complete the manual handling tasks involved in this role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
