Waiting list coordinator
University Hospitals of Leicester NHS Trust
This job is now closed
Job summary
To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
- The booking of any overseas visitors, referring any oversees patient to the Overseas Patient Manager.
- Comply with private patient protocols, including arranging additional lists/ overruns of additional lists to accommodate these patients and ensure the appropriate information is shared with the insurance company/private patient
- To monitor, maintain and report theatre cancellations, including notice time given
- To ensure case notes are at the ward ready for theatre if a list is booked at short notice or the notes are within your area.
- Manage admissions and request associated pre- op assessment appointments and ensure results and notes are provided to the relevant team for this. Liaise with tertiary centres for out of area patients.
- To provide training and support to new staff regarding HISS ensuring pathways are managed according to Trust Policy.
- Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
- Responsible for validation of Data Quality reports as required by the Team Leader
- Provide cover for colleagues as and when required.
- Telephone and general office duties.
Main duties of the job
- To receive waiting list slips and make sure they are added to the system within 24 hours.
- To ensure full utilisation of theatre slots available
- Telephone and general office duties.
- To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
- Updating patients on hospital systems you use in your role.
- Liaise with clinicians regarding availability theatre lists and co-ordinate lists
- Ensure all patient requirements are met for admission such as transport and interpretation services as required
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Date posted
30 May 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pa pro rata
Contract
Fixed term
Duration
8 months
Working pattern
Full-time
Reference number
358-5311386-RRC
Job locations
Glenfield Hospital
Groby Road
Leicester
LE3 9QP
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Glenfield Hospital
Groby Road
Leicester
LE3 9QP
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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