Waiting list coordinator

University Hospitals of Leicester NHS Trust

Information:

This job is now closed

Job summary

To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy

  • The booking of any overseas visitors, referring any oversees patient to the Overseas Patient Manager.
  • Comply with private patient protocols, including arranging additional lists/ overruns of additional lists to accommodate these patients and ensure the appropriate information is shared with the insurance company/private patient
  • To monitor, maintain and report theatre cancellations, including notice time given
  • To ensure case notes are at the ward ready for theatre if a list is booked at short notice or the notes are within your area.
  • Manage admissions and request associated pre- op assessment appointments and ensure results and notes are provided to the relevant team for this. Liaise with tertiary centres for out of area patients.
  • To provide training and support to new staff regarding HISS ensuring pathways are managed according to Trust Policy.
  • Responsible for timeliness, accuracy and integrity of the data recorded on paper and electronic systems
  • Responsible for validation of Data Quality reports as required by the Team Leader
  • Provide cover for colleagues as and when required.
  • Telephone and general office duties.

Main duties of the job

  • To receive waiting list slips and make sure they are added to the system within 24 hours.
  • To ensure full utilisation of theatre slots available
  • Telephone and general office duties.
  • To ensure all Local and National Standards are applied to the Waiting List, RTT & National Cancer Targets, data quality checks, and the UHL Patient Access and Data Management Policy
  • Updating patients on hospital systems you use in your role.
  • Liaise with clinicians regarding availability theatre lists and co-ordinate lists
  • Ensure all patient requirements are met for admission such as transport and interpretation services as required

About us

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

The detailed job description and main responsibilities are included as an attachment to this advert.

Date posted

30 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

358-5311386-RRC

Job locations

Glenfield Hospital

Groby Road

Leicester

LE3 9QP


Job description

Job responsibilities

Please see the detailed job description and main responsibilities are included as an attachment to this advert.

Job description

Job responsibilities

Please see the detailed job description and main responsibilities are included as an attachment to this advert.

Person Specification

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

  • Excel, Power point, GCSE Standard grades, 1 year administration experience

Experience

Essential

  • One year or administrative experience Diary management

Analytical and Judgement

Essential

  • Able to act on own initiative and work under pressure Ability to work without close supervision Ability to identify problems and quickly report /act on them
Person Specification

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

  • Excel, Power point, GCSE Standard grades, 1 year administration experience

Experience

Essential

  • One year or administrative experience Diary management

Analytical and Judgement

Essential

  • Able to act on own initiative and work under pressure Ability to work without close supervision Ability to identify problems and quickly report /act on them

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Glenfield Hospital

Groby Road

Leicester

LE3 9QP


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Glenfield Hospital

Groby Road

Leicester

LE3 9QP


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Administration Manager

Satty Cheema

satinder.cheema@uhl-tr.nhs.uk

07931863633

Date posted

30 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

358-5311386-RRC

Job locations

Glenfield Hospital

Groby Road

Leicester

LE3 9QP


Supporting documents

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