Job summary
2 YEAR FIXED TERM CONTRACT
The National Institute for Health Research (NIHR) Clinical Research Network (CRN) East Midlands supports the delivery of high-quality research in the NHS, public health & social care, and other Independent Health Care settings across the East Midlands.
Hosted by the University Hospitals of Leicester NHS Trust, we work with partners to deliver research across Derbyshire, Lincolnshire, Leicestershire and Rutland, Northamptonshire and Nottinghamshire. We are funded by the Department of Health and Social Care.
An exciting opportunity has arisen to be a part of our CRN East Midlands flexible workforce Direct Delivery Team. We are looking for an Administrator who is keen to gain more experience in supporting the conduct of research across differing specialties and settings, supporting commercial and non commercial clinical research.
We are seeking to appoint a Band 3 Administrator, to be part of a small team of research staff in our Leicestershire Hub. The post holder will be based at our Leicestershire office, within Leicester Royal Infirmary, however extensive travelling across the county will be expected, and some travel across the East Midlands will be required.
This post is a 2 year fixed term contract within the NHS; you will be responsible for your own workload and support colleagues to carry out their caseloads of NIHR portfolio clinical research trials/ studies.
Main duties of the job
To support NIHR portfolio research projects across the network contributing to a comprehensive, efficient and effective administration service within research under the guidance and supervision of research teams and study investigators.
To support the DDT Transformation Leads/ Regional Leads with general administration such as filing, HR paperwork and processes etc.
Traditionally, the majority of healthcare research has been conducted in secondary care settings, however, the research landscape is changing and this post will be vital in supporting the LCRN in adapting to this change. The post holder will join us at a very exciting time for the CRN East Midlands, through the Transformation of Research Delivery programme, it intends to develop its ability to respond to public health requirements and be best placed to respond to the changing research landscape. Our Direct Delivery Team flexible workforce has built a reputation of excellence, providing researchers with a service to achieve high quality outcomes. With ambitious plans to expand the team and provide development opportunities to provide the team with the skills required to support the delivery of research in public health, community and social care settings.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:We focus on what matters mostWe treat others how we would like to be treatedWe are passionate and creative in our workWe do what we say we are going to doWe are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
Job description
Job responsibilities
Key Working Relationships
- DDT Regional Lead, DDT research nurses/officers/clinical research practitioners/ Clinical Research Assistants, and other Administrators.
- CRN funded clinical research delivery staff in partner NHS Trusts/Organisations/ISHP/Local Authorities/Social Care/Care Homes (e.g. doctors, nurses, AHPs and other clinicians and practitioners).
- CRN COO, Deputy COO, Senior Nurse, Workforce Development Lead , Study Support Service Team, & other wider CRN team.
- Network Research Delivery Managers/ Research Operations Managers/specialty Leads.
- NIHR CRN Coordinating Centre staff
Key Result Areas
Process Responsibilities
- Prepare medical records for patient/monitoring visits
- Ensure that patients details are recorded on the appropriate computerised system
- Ensure that results of all requested tests and investigations are available
- File results into notes/protocol paperwork in accordance with research policy
- Maintains appointment diaries as and when required
- Provide simple secretarial support to research team
Communication
- Liaise with clinical trial patients when required
- Liaise effectively and courteously with colleagues, patients and visitors
- Report all information concisely to the appropriate individuals
- Ensure that written information is legible and recorded appropriately
- Deal with telephone enquiries
- Comply with the data protection act and maintains confidentiality of all information concerning patients, relatives, staff, hospital trust and CLRN
- Liaise with other specialities regarding meetings, appointments and research education events
Customer Awareness
The post holder must:
- Demonstrate an awareness of the need for good customer relations in all aspects of the role
- Consistently demonstrate a pleasant and helpful manner in all interactions with colleagues, patients and visitors
- Participate in the delivery of a high quality service to customers within agreed time scales
Team Work
- Recognise his/her role within the team
- Contribute fully to the team objectives, standards and performance
Personal Effectiveness
- Takes personal responsibility for the development of their role
- Is proactive in developing and increasing personal knowledge of the skills required for the post
- Manages time effectively with minimum supervision
- Attends mandatory training as required
Other
As the post will cover a number of NHS Trusts and Partner Organisations, there will be a requirement to travel around the geographical area covered by CRN East Midlands on a frequent basis.
Job description
Job responsibilities
Key Working Relationships
- DDT Regional Lead, DDT research nurses/officers/clinical research practitioners/ Clinical Research Assistants, and other Administrators.
- CRN funded clinical research delivery staff in partner NHS Trusts/Organisations/ISHP/Local Authorities/Social Care/Care Homes (e.g. doctors, nurses, AHPs and other clinicians and practitioners).
- CRN COO, Deputy COO, Senior Nurse, Workforce Development Lead , Study Support Service Team, & other wider CRN team.
- Network Research Delivery Managers/ Research Operations Managers/specialty Leads.
- NIHR CRN Coordinating Centre staff
Key Result Areas
Process Responsibilities
- Prepare medical records for patient/monitoring visits
- Ensure that patients details are recorded on the appropriate computerised system
- Ensure that results of all requested tests and investigations are available
- File results into notes/protocol paperwork in accordance with research policy
- Maintains appointment diaries as and when required
- Provide simple secretarial support to research team
Communication
- Liaise with clinical trial patients when required
- Liaise effectively and courteously with colleagues, patients and visitors
- Report all information concisely to the appropriate individuals
- Ensure that written information is legible and recorded appropriately
- Deal with telephone enquiries
- Comply with the data protection act and maintains confidentiality of all information concerning patients, relatives, staff, hospital trust and CLRN
- Liaise with other specialities regarding meetings, appointments and research education events
Customer Awareness
The post holder must:
- Demonstrate an awareness of the need for good customer relations in all aspects of the role
- Consistently demonstrate a pleasant and helpful manner in all interactions with colleagues, patients and visitors
- Participate in the delivery of a high quality service to customers within agreed time scales
Team Work
- Recognise his/her role within the team
- Contribute fully to the team objectives, standards and performance
Personal Effectiveness
- Takes personal responsibility for the development of their role
- Is proactive in developing and increasing personal knowledge of the skills required for the post
- Manages time effectively with minimum supervision
- Attends mandatory training as required
Other
As the post will cover a number of NHS Trusts and Partner Organisations, there will be a requirement to travel around the geographical area covered by CRN East Midlands on a frequent basis.
Person Specification
Training & Qualifications
Essential
- Satisfactory level of general education
- Good standard of written and spoken English
- Demonstrates a commitment to further learning and personal development
- IT Skills to include office software packages
- English Language GCSE at Grade C or above or equivalent qualification
Desirable
Experience
Essential
- Previous experience of working within a health service or research environment
- Experience of managing confidential data or records
Desirable
- Knowledge of ICH-GCP, Research Governance
- Extensive Knowledge of medical terminology
Skills
Essential
- Ability to work as part of a team
- Ability to receive and carry out instructions
- Ability to prioritise workload
Other requirements specific to the role
Essential
- Ability to undertake occasional travel across East Midlands region
- Interest in research
- Assertive and confident, Demonstrates enthusiasm
Person Specification
Training & Qualifications
Essential
- Satisfactory level of general education
- Good standard of written and spoken English
- Demonstrates a commitment to further learning and personal development
- IT Skills to include office software packages
- English Language GCSE at Grade C or above or equivalent qualification
Desirable
Experience
Essential
- Previous experience of working within a health service or research environment
- Experience of managing confidential data or records
Desirable
- Knowledge of ICH-GCP, Research Governance
- Extensive Knowledge of medical terminology
Skills
Essential
- Ability to work as part of a team
- Ability to receive and carry out instructions
- Ability to prioritise workload
Other requirements specific to the role
Essential
- Ability to undertake occasional travel across East Midlands region
- Interest in research
- Assertive and confident, Demonstrates enthusiasm
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
