Job summary
NOTE:Please be advised that the start date for the successful candidate will be into the new financial year (May 2026 onwards). The exact timing will be confirmed at offer stage.
Fulltime positions comprising of 5 x 7.5 Hours shifts per week - Monday to Friday 0830 -1700 (1 hour for lunch) or Monday to Friday 1330-2200 (1 hour break) - fixed term for 6 months
This post is based at Pilgrim Hospital and flexibility is required to cover absent colleagues as required.
Main duties of the job
We are looking to recruit Health Records clerks to join our administrative teams. Working within our busy environment you will carry out Health Records duties as part of the wider Outpatients team, assisting in the daily provision of a professional health records service ensuring patients, relatives and visitors receive the best possible service.
The role will involve the filing, locating, retrieval and preparation of patient casenotes, to ensure that national waiting times are adhered to. Advising staff by telephone and dealing with their enquires is also a key part of this role.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Person Specification
Qualifications
Essential
- Good standard of education with at least 2 GCSE's (grade C or above) or equivalent, including English and Maths Or an NVQ2 or equivalent in relative subject, i.e. Customer Care Skills
- Computer literate with working knowledge of Microsoft Excel and Word
Desirable
- CLAIT or European Computer Driving Licence.
- Basic knowledge of Medical Terminology.
Previous Experience
Essential
- Experience of working with the general public in a customer facing capacity
- Experience of working in an office environment
Desirable
- Knowledge or experience of NHS working
Knowledge, Skills & Aptitudes
Essential
- Excellent customer care skills
- Excellent time management skills, the ability to adhere to strict deadlines
- Good communication skills, both written and verbal
- Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands
- Ability to jointly plan work with other members of the team
- Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team
- Ability to deal effectively with difficult situations
- Ability to work unsupervised and take responsibility for own actions
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
- Knowledge and experience of using PAS and other patient/hospital related computerised systems
Specific Requirements
Essential
- Ability to maintain confidentiality
- Ability to work flexibly and in a changing environment
- Ability to work independently as well as in a team
- Ability to work within tight timescales and prioritise
- Evidence of ability to pay close attention to detail
Person Specification
Qualifications
Essential
- Good standard of education with at least 2 GCSE's (grade C or above) or equivalent, including English and Maths Or an NVQ2 or equivalent in relative subject, i.e. Customer Care Skills
- Computer literate with working knowledge of Microsoft Excel and Word
Desirable
- CLAIT or European Computer Driving Licence.
- Basic knowledge of Medical Terminology.
Previous Experience
Essential
- Experience of working with the general public in a customer facing capacity
- Experience of working in an office environment
Desirable
- Knowledge or experience of NHS working
Knowledge, Skills & Aptitudes
Essential
- Excellent customer care skills
- Excellent time management skills, the ability to adhere to strict deadlines
- Good communication skills, both written and verbal
- Ability to plan and prioritise own workload and work on own initiative with variable and unpredictable demands
- Ability to jointly plan work with other members of the team
- Good organisation skills with the ability to work to a consistently high standard both individually and as part of a team
- Ability to deal effectively with difficult situations
- Ability to work unsupervised and take responsibility for own actions
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
- Knowledge and experience of using PAS and other patient/hospital related computerised systems
Specific Requirements
Essential
- Ability to maintain confidentiality
- Ability to work flexibly and in a changing environment
- Ability to work independently as well as in a team
- Ability to work within tight timescales and prioritise
- Evidence of ability to pay close attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
