Job summary
Working under delegation and supervision of a registered health care practitioner, the Clinical Health Care Support Worker (CHCSW) will undertake defined responsibilities appropriate to their role in the workplace setting. Complying with Trust policies, protocols, guidelines, the fifteen standards of the Care Certificate and the national strategy of Compassion in Practice, they will ensure safe, compassionate and competent care delivery to our patients and service users at all times.
It is an expectation that all newly appointed staff that are new to care will complete the Care Certificate within the first twelve weeks of employment with the Trust, as part of their induction.
It is a requirement of United Lincolnshire Hospitals NHS Trust that all CHCSWs adhere to theCode of Conduct for healthcare support workers and adult social care workers.
This job description is written under the headings of the six enduring values and behaviours that underpin the Compassion in Practice strategy - the 6Cs.
Main duties of the job
Main duties of the job include: Working within decontamination, decontaminating scopes to a high standard. Supporting nursing on the floor, interacting with patients to a high quality ensuring dignity.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
Desirable
- Literacy and numeracy qualification equivalent to Functional Skills level 2 (e.g. GCSE grade C or above)
- Completed apprenticeship in relevant field of practice
- Successful completion of the Care Certificate
- NVQ Level 2/3 in a Health Related area or equivalent experience
- ECDL qualification or equivalent
Experience
Essential
- Experience of working in a customer focused environment
- Experience of using computer systems for data entry and retrieval
Desirable
- Previous experience of working in a health / care setting
Knowledge, Skills, Apititudes
Essential
- Understanding the role of the Health Care Support Worker
- Ability to manage time effectively
- Ability to work effectively on an individual basis and as part of a multi-disciplinary team
- Ability to work in a demanding and busy environment
- Good customer care skills
- Good written and verbal communication skills
- Ability to forge effective working relationships with both patients, their relatives and colleagues
- Knowledge of confidentiality, infection prevention and dignity in care within the workplace
- Ability to prioritise and manage daily workload
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework: Patient Centred,Safety, Compassion, Respect and Excellence
Desirable
- Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential
- Flexible in approach to work - must be able to undertake shift work where required
- Able to use own initiative
- Committed to on-going personal development
- Willing to undertake further education, training and development relevant to the post.
Person Specification
Qualifications
Essential
- Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
Desirable
- Literacy and numeracy qualification equivalent to Functional Skills level 2 (e.g. GCSE grade C or above)
- Completed apprenticeship in relevant field of practice
- Successful completion of the Care Certificate
- NVQ Level 2/3 in a Health Related area or equivalent experience
- ECDL qualification or equivalent
Experience
Essential
- Experience of working in a customer focused environment
- Experience of using computer systems for data entry and retrieval
Desirable
- Previous experience of working in a health / care setting
Knowledge, Skills, Apititudes
Essential
- Understanding the role of the Health Care Support Worker
- Ability to manage time effectively
- Ability to work effectively on an individual basis and as part of a multi-disciplinary team
- Ability to work in a demanding and busy environment
- Good customer care skills
- Good written and verbal communication skills
- Ability to forge effective working relationships with both patients, their relatives and colleagues
- Knowledge of confidentiality, infection prevention and dignity in care within the workplace
- Ability to prioritise and manage daily workload
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework: Patient Centred,Safety, Compassion, Respect and Excellence
Desirable
- Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential
- Flexible in approach to work - must be able to undertake shift work where required
- Able to use own initiative
- Committed to on-going personal development
- Willing to undertake further education, training and development relevant to the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
