Receptionist - Radiology - Band 2

United Lincolnshire Hospitals NHS Trust

The closing date is 22 January 2025

Job summary

There are 7 Radiology Departments across United Lincolnshire Hospital's NHS Trust, offering MRI, CT, Ultrasound, Dexa, X-Ray, Fluoroscopy and Interventional services.

We perform over 300k examinations per year providing a 24 hour service for emergency procedures. The departments carry out a wide range of procedures including plain film radiography, barium studies, A/E Trauma, IVU's, theatre, dental and interventional fluoroscopy. The MRI, CT and Ultrasound departments are constantly developing and expanding their service provision.

Main duties of the job

Suitable applicants will undertake duties within the Reception teams based at Pilgrim Hospital Boston.

The successful applicant will join the team of Receptionists, liaising with patients, clinicians and Radiology clinical staff. Reception duties will including welcoming patients into the department and attending them for their Radiology appointment; in addition to answering any queries.

We welcome applications from caring, flexible, enthusiastic and motivated individuals who wish to assist all aspects of the general administration and the reception of this busy, varied and friendly Radiology department.

This post will commence after 01/05/2025

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, £11,335 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

357-PR-1779-24

Job locations

Pilgrim Hospital

Sibsey Road

Bosotn

PE21 9QS


Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Qualifications

Essential

  • GCSE in Maths and English (or equivalent qualification) OR NVQ Level 2 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification)

Desirable

  • CLAIT or European Computer Driving Licence or equivalent

Previous Experience

Essential

  • Experience of working in a customer care or reception environment

Desirable

  • Knowledge or experience of NHS working

Knowledge, Skills & Aptitudes

Essential

  • Be accurate and pay attention to detail in work produced
  • Good written and verbal communication skills
  • Ability to prioritise and organise own workload
  • Good data entry/keyboard skills
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • Understanding of NHS waiting times targets
  • Experience of Health Records, Outpatients and Waiting List
  • Understanding of booking systems, maintaining diaries

Specific Requirements

Essential

  • Ability to work to tight deadlines
  • Ability to main confidentiality
  • Ability to work as an individual and as part of a team
Person Specification

Qualifications

Essential

  • GCSE in Maths and English (or equivalent qualification) OR NVQ Level 2 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification)

Desirable

  • CLAIT or European Computer Driving Licence or equivalent

Previous Experience

Essential

  • Experience of working in a customer care or reception environment

Desirable

  • Knowledge or experience of NHS working

Knowledge, Skills & Aptitudes

Essential

  • Be accurate and pay attention to detail in work produced
  • Good written and verbal communication skills
  • Ability to prioritise and organise own workload
  • Good data entry/keyboard skills
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • Understanding of NHS waiting times targets
  • Experience of Health Records, Outpatients and Waiting List
  • Understanding of booking systems, maintaining diaries

Specific Requirements

Essential

  • Ability to work to tight deadlines
  • Ability to main confidentiality
  • Ability to work as an individual and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Bosotn

PE21 9QS


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Bosotn

PE21 9QS


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Support Manager

Lisa McAdam

Lisa.mcadam@ulh.nhs.uk

07907864057

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, £11,335 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

357-PR-1779-24

Job locations

Pilgrim Hospital

Sibsey Road

Bosotn

PE21 9QS


Supporting documents

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