Trainee Medical Secretarial Assistant (Apprentice) - Band 2

United Lincolnshire Hospitals NHS Trust

The closing date is 22 September 2024

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Job summary

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretarial Assistant is pivotal in achieving effective patient administration and supporting the Medical Secretary.

Main duties of the job

The Medical Secretarial Assistant:

Assists and supports the medical secretaries in providing an efficient medical secretarial service for the clinical team.

Assists and supports the medical secretaries in achieving targets including CQUINs and validation.

Assists and supports the Elective Access Clerk to provide an administrative service to the patient which supports the achievement of nationally and locally agreed access standards

Provides cover for colleagues in their absence to maintain service levels

As a Trainee Medical Secretarial Assistant, the individual will work towards the full job description outlined within this document. A robust training programme will be undertaken during the first 12 - 15months, which will include an accredited Business Administration Apprenticeship at Level 3 incorporating medical terminology, plus in-house training.

Upon completion of the training, the individual will be required to undertake the full duties of the role as outlined within this document.

About us

At ULHT we pride ourselves on our values. We expect all our staff to uphold our values of compassion, excellence and collaboration at all times. This means that we are committed to recruiting the right people to create the best working environment: people with the skills, behaviours, and competencies to achieve and support high standards of patient care in a specialist centre, pioneering interventions, and improvements.

Our vision statement is - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We have many exciting programmes and initiatives that are ongoing, helping us to deliver our strategic objective to deliver the best staff experience in the NHS.

Our Collective and Compassionate Leadership programme was developed in collaboration with our employees to understand our eight priorities for improving our culture and leadership. Through developments like this, we are continually working to ensure we are embedding the right leadership culture across the Trust .

The health of our staff is our priority.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

357-LN-787-24

Job locations

Lincoln County Hospital

GREETWELL ROAD

Lincoln

LN25QY


Job description

Job responsibilities

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Cardiology needs you!

Job description

Job responsibilities

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Cardiology needs you!

Person Specification

Eligibility

Essential

  • Must be resident within UK for minimum of 3 years
  • Right to work within the UK (sponsorship is not available with this post)

Qualifications

Essential

  • Typing and or Word/Text Processing Skills.
  • GCSE English Grade C / Grade 4 or above (or equivalent)
  • GCSE Maths Grade C / Grade 4 or above (or equivalent)

Desirable

  • ICT qualification
  • Business Admin NVQ II or equivalent
  • Text Word processing & audio skills to RSA II or equivalent.
  • Audio Typing Experience

previous experience

Essential

  • Competent Microsoft Word user.
  • Good IT skills.

Desirable

  • Previous experience in office environment.

Skills

Essential

  • Ability to complete tasks accurately and efficiently.
  • Ability to work on own initiative and prioritise workload to achieve deadlines.
  • Good written and verbal communication skills. Ability and confidence to communicate at all levels

Desirable

  • Ability to operate office equipment, e.g. Fax, Photocopier.

Specific Requirements

Essential

  • Conscientious in standard of work produced.
  • Ability to work to tight deadlines and as part of a team
  • Clear understanding of the importance of confidentiality.
  • Commitment to work towards recognised qualifications as appropriate
  • Ability to work from their own initiative

Desirable

  • Adaptable to change
  • Readiness to try new things
  • Ability to recognise when to seek appropriate assistance from colleagues
Person Specification

Eligibility

Essential

  • Must be resident within UK for minimum of 3 years
  • Right to work within the UK (sponsorship is not available with this post)

Qualifications

Essential

  • Typing and or Word/Text Processing Skills.
  • GCSE English Grade C / Grade 4 or above (or equivalent)
  • GCSE Maths Grade C / Grade 4 or above (or equivalent)

Desirable

  • ICT qualification
  • Business Admin NVQ II or equivalent
  • Text Word processing & audio skills to RSA II or equivalent.
  • Audio Typing Experience

previous experience

Essential

  • Competent Microsoft Word user.
  • Good IT skills.

Desirable

  • Previous experience in office environment.

Skills

Essential

  • Ability to complete tasks accurately and efficiently.
  • Ability to work on own initiative and prioritise workload to achieve deadlines.
  • Good written and verbal communication skills. Ability and confidence to communicate at all levels

Desirable

  • Ability to operate office equipment, e.g. Fax, Photocopier.

Specific Requirements

Essential

  • Conscientious in standard of work produced.
  • Ability to work to tight deadlines and as part of a team
  • Clear understanding of the importance of confidentiality.
  • Commitment to work towards recognised qualifications as appropriate
  • Ability to work from their own initiative

Desirable

  • Adaptable to change
  • Readiness to try new things
  • Ability to recognise when to seek appropriate assistance from colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

GREETWELL ROAD

Lincoln

LN25QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

GREETWELL ROAD

Lincoln

LN25QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

SCO Cardiology

Ryan Delahoy

ryan.delahoy@ulh.nhs.uk

01522305709

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

357-LN-787-24

Job locations

Lincoln County Hospital

GREETWELL ROAD

Lincoln

LN25QY


Supporting documents

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