Job summary
The base of this post will be Boston, however this is a Trust wide role so successful applicants will need the ability to work on all of our sites in Lincolnshire.
This post will report to our Builds and Delivery Team Leader as part of a team of staff responsible for the delivery of new and replacement hardware and software to our customers supporting new projects as well as business as usual requirements.
Main duties of the job
Applicants will need to demonstrate a high level of customer service, as interaction with staff at all levels of the organisation is key to this role.
Successful candidates will work within a busy Digital Services Department and will have the opportunity to develop and learn within an environment of experienced staff. This post will provide exposure to a very diverse digital environment, not often found outside of the NHS and will provide experience that will be beneficial to anyone interested in seeking progress within the Trust to other roles as and when they occur or to other posts inside and outside of the NHS.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- o4 GCSEs Grade C or equivalent.
- oDiploma level qualification in a computing related field and/or equivalent professional experience and evidence of on-going personal development.
- oAdvanced ECDL or equivalent knowledge
Desirable
- oFormal ICT related qualification or equivalent level of ICT experience.
- oECDL or Equivalent.
- oUKCHIP.
- oMBCS.
- oCustomer Service Qualification.
Previous Experience
Essential
- oA working knowledge of PC's, Microsoft operating systems and software.
- oExperience of working in a busy Digital Environment
Desirable
- oSome experience of providing support of PC users.
Evidence of Particular
Essential
- oKnowledge of configuration/installation of PC applications, peripherals and hardware.
- oProficient in using Windows
- oProficient in using Microsoft Office and other Desktop applications
- oGood verbal and written communication skills.
Desirable
- oKnowledge of Windows, Apple and Android endpoints
- oKnowledge of MDM including Apple Business Manager & Intune.
- oKnowledge of Microsoft 365
- oKnowledge of Antivirus, Backup and Filtering Software.
Specific Requirements
Essential
- oMethodical approach to work following set guidelines.
- oAbility to work on own initiative and as part of a team.
- oStrong customer service orientation.
- oAbility to travel across sites/ county.
Person Specification
Qualifications
Essential
- o4 GCSEs Grade C or equivalent.
- oDiploma level qualification in a computing related field and/or equivalent professional experience and evidence of on-going personal development.
- oAdvanced ECDL or equivalent knowledge
Desirable
- oFormal ICT related qualification or equivalent level of ICT experience.
- oECDL or Equivalent.
- oUKCHIP.
- oMBCS.
- oCustomer Service Qualification.
Previous Experience
Essential
- oA working knowledge of PC's, Microsoft operating systems and software.
- oExperience of working in a busy Digital Environment
Desirable
- oSome experience of providing support of PC users.
Evidence of Particular
Essential
- oKnowledge of configuration/installation of PC applications, peripherals and hardware.
- oProficient in using Windows
- oProficient in using Microsoft Office and other Desktop applications
- oGood verbal and written communication skills.
Desirable
- oKnowledge of Windows, Apple and Android endpoints
- oKnowledge of MDM including Apple Business Manager & Intune.
- oKnowledge of Microsoft 365
- oKnowledge of Antivirus, Backup and Filtering Software.
Specific Requirements
Essential
- oMethodical approach to work following set guidelines.
- oAbility to work on own initiative and as part of a team.
- oStrong customer service orientation.
- oAbility to travel across sites/ county.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
