Job summary
Are you a nurse, Allied Health Professional, social worker or paramedic with leadership skills and a team player? Do you love working in a busy office environment and thrive on challenge?
An exciting opportunity has arisen for a Transfer of Care (ToC) hub manager to join the Integrated Discharge team. The post holder will lead and manage the ToC hub .
The hub provides a central administrative resource for all complex patient discharges across the trust liaising with system partners and other providers of services to adults. The aim of the hub is to ensure a smooth, safe and timely discharge of patients who do not meet the criteria to reside and to work alongside system partners to ensure continuous flow within the acute service.
The manager will be responsible for the operational day to day running of the hub, and undertake all required escalations to resolve as an integrated team In order to reduce hospital discharge delays enthusiasm, communication, adaptability and an innate ability to problem solve and work through escalations are key skills required in for this post.
You will need to be able to remain calm under pressure as this can at times be a demanding environment. We require an individual who shows organisational skills, with a positive attitude towards flexibility and change.
The service covers seven day working 8am to 6pm, some weekend working and bank holidays would be expected as would occasional cross site working to cover holidays and periods of sickness.
Main duties of the job
The ToC hub is an essential component to support management and detailed understanding of the Trust & wider health economy's capacity. You will effectively lead & manage the ToC Hub staff and the day to day service delivery, and provide a high-quality ToC Hub which meets the administrative & reporting requirements of the Trust and its system partners.
You will need to manage yourself and your workload in a way that ensures the continued support of others.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Previous Experience
Essential
- Working with other agencies
- Coordinating multi-agency services
- Project management work
- Can demonstrate problem solving
Desirable
- Understanding of Infection prevention
- Implementing change in an organisation
- Line management experience
Qualifications
Essential
- Professional knowledge acquired through degree/diploma supplemented by specialist managerial training CPD to PGD level
- The Post Holder will hold a relevant professional qualification and registration. This could be nursing, AHP or social care
Specific Requirements
Essential
- Ability to travel between areas and locations of work
Skills
Essential
- The national discharge agenda
- Persuasive negotiation skills
- Excellent interpersonal skills with the ability to lead motivate and develop others
- Ability to assimilate and apply new information quickly and to analyse complex data
- Ability to solve problems in flexible and creative ways
- Ability to respond to changing direction in terms of the development and design of new practice/service developments
- IT skills including Word and Excel
- Ability to support multi-disciplinary teams
- Excellent organisational skills
- Committed to promoting equality and inclusion
- Committed to identifying and being responsive to community needs
Desirable
- Understanding of the current integrated discharge team and future vision
- Education qualification/experience within current role
- Specific IT skills including use of Careflow, Web V, Care portal, TRAC and have the ability to use data to write reports
Person Specification
Previous Experience
Essential
- Working with other agencies
- Coordinating multi-agency services
- Project management work
- Can demonstrate problem solving
Desirable
- Understanding of Infection prevention
- Implementing change in an organisation
- Line management experience
Qualifications
Essential
- Professional knowledge acquired through degree/diploma supplemented by specialist managerial training CPD to PGD level
- The Post Holder will hold a relevant professional qualification and registration. This could be nursing, AHP or social care
Specific Requirements
Essential
- Ability to travel between areas and locations of work
Skills
Essential
- The national discharge agenda
- Persuasive negotiation skills
- Excellent interpersonal skills with the ability to lead motivate and develop others
- Ability to assimilate and apply new information quickly and to analyse complex data
- Ability to solve problems in flexible and creative ways
- Ability to respond to changing direction in terms of the development and design of new practice/service developments
- IT skills including Word and Excel
- Ability to support multi-disciplinary teams
- Excellent organisational skills
- Committed to promoting equality and inclusion
- Committed to identifying and being responsive to community needs
Desirable
- Understanding of the current integrated discharge team and future vision
- Education qualification/experience within current role
- Specific IT skills including use of Careflow, Web V, Care portal, TRAC and have the ability to use data to write reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
