Ward Clerk - Bostonian- Band 2

Job summary

Position will start after April 2024 and is for the Bostonian Ward, Pilgrim Hospital.

We are looking for a friendly, enthusiastic ward clerk/admin assistant to join our team!

We are an 18 bedded Oncology/Haematology Ward consisting of all side rooms, with the potential addition of an Oncology Assessment Unit. We care for acutely unwell patients receiving inpatient chemotherapy regimens, complications post chemo for example neutropenic sepsis, spinal cord compressions, hypercalcaemia, SVCO, immunotherapy related toxicities, symptom management and end of life care. Our Chemotherapy trained nurses also triage chemotherapy patients over the phone and accept direct admissions to the ward.

Main duties of the job

We are looking for a Ward Clerk to work full time hours and are looking for someone who is flexible in their approach and willing to undertake all tasks involved in this busy but rewarding role.

The Ward Clerk duties will include: communicating will all visitors to the ward, answering the telephone, updating Careflow (computer system) with all admissions / discharges. Ensuring all medical notes and current inpatient notes are filed correctly, oversee ordering and ensuring stationary stock is well maintained. Organizing and scheduling outpatient appointments including chemotherapy appointments and ensuring triages are inputted appropriately.

The above list is not exhaustive as you will also be expected to support with the collection of data that is completed on a monthly basis. This data is specific to the ward.

We are therefore looking for a motivated individual with excellent communication skills to be a friendly welcome for our patients and their loved ones. You must possess excellent customer service skills.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.