Neonatal Health Care Support Worker - Band 2

Job summary

To perform non-clinical duties as requested by the Ward Manager/Senior Staff Nurses.

To order and stock check to ensure supplies available

Main duties of the job

Preparation of equipment / clinical areas as requested by nursing staff.

Have awareness of the effect of hospitalisation on patents and family members.

Maintain patient confidentiality.

Supporting qualified staff through taking on non-clinical duties to include housekeeping and clerical duties as designated.

Ensuring stock rotation and re-stocking clinical areas as necessary.

Monitor and manage the ward stock levels referring to the ward sister when appropriate e.g. liaise with finance regarding inaccurate invoices, do a yearly stock review with RDC and adjust stock requisitions accordingly.

Dealing with telephone enquiries and communicating effectively with the ward team, patients and their visitors, whilst maintaining patient confidentiality. These may be complex in nature.

Record any care or interventions you are responsible for in the nursing record.

Contribute to continuance of Infection Control by assisting in maintaining a clean environment, and equipment.

Using computer technology as appropriate.

Reporting untoward incidents appropriately. Reporting faulty equipment.

Cleaning of equipment as necessary.Participate in appraisal and ongoing performance assessment, to include attendance at training days to meet individual and service requirements.

Be aware of and follow Local and Area child protection procedures.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (22/23) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated