United Lincolnshire Hospitals NHS Trust

Administrator - Band 3 - 24/25

Information:

This job is now closed

Job summary

To start on or after 1/4/2024.

The Hepato-Pancreato-Biliary service cover Pilgrim Hospital and Lincoln County Hospital offering a serviced to an extremely busy seeing patients both on an outpatient and inpatient basis.

The HPB Administrator is vital to the smooth running of the Department not only providing an efficient administrative service to the Consultants and their teams.

We have an exciting opportunity to join the HPB team. If you consider yourself to be motivated, hard-working and a committed individual this is the role for you.

The role is for 30 hours. This can be spread over the week.

Main duties of the job

You need a sound administration background and be enthusiastic and committed to providing an excellent service to the Department.

Take responsibility to record 'admin contacts' on patient pathway on PAS system

Support the day to day organisation of the Consultant by upholding a diary, arranging meetings, appointments, annual leave, study leave, Clinic crib sheets.

Assist the Team Leader in the provision of data for medical audit and any other statutory requirements for data collection

Liaise closely with other Trusts with regard to patient information and management updating patient pathways as required. Establish good levels of communication with other hospitals and departments with regard to outpatient clinics/lists taking in to account medical staff leave.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Details

Date posted

14 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

357-PR-1999-23

Job locations

Pilgrim

Sibsey Road

Boston

PE21 9QS


Job description

Job responsibilities

For further details regarding the job role please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details regarding the job role please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • GCSE's Grade C and above in Maths and English or equivalent
  • Experience and training to Vocational Level 3 or equivalent

Desirable

  • CLAIT, ECDL or equivalent experience acquired through patient administration
  • European Computer driving Licence
  • Basic knowledge of Medical Terminology

Previous Experience

Essential

  • Experience of working in a customer care environment OR
  • Experience of working in an office environment
  • Experience of using Microsoft Office- to include Excel and Outlook

Desirable

  • Experience of working in high pace environment
  • Knowledge or experience of NHS working

Skills

Essential

  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
  • Ability to prioritise and organise own workload
  • Ability to work on own initiative
  • Excellent oral and interpersonal communication skills, written and verbally, with ability to demonstrate fluency, clarity and effectiveness at all levels
  • Attention to detail and accuracy

Desirable

  • Awareness of National and Local Targets including cancer targets
  • Knowledge of hospital and clinical information systems including CareFlow

Specific Requirements

Essential

  • Ability to maintain confidentiality
  • Ability to work effectively within a large team or individually
  • Ability and willingness to work flexibly
  • Ability to cope with sometimes distressing/emotional situations
  • Ability to work effectively under pressure and meet tight deadlines
Person Specification

Qualifications

Essential

  • GCSE's Grade C and above in Maths and English or equivalent
  • Experience and training to Vocational Level 3 or equivalent

Desirable

  • CLAIT, ECDL or equivalent experience acquired through patient administration
  • European Computer driving Licence
  • Basic knowledge of Medical Terminology

Previous Experience

Essential

  • Experience of working in a customer care environment OR
  • Experience of working in an office environment
  • Experience of using Microsoft Office- to include Excel and Outlook

Desirable

  • Experience of working in high pace environment
  • Knowledge or experience of NHS working

Skills

Essential

  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
  • Ability to prioritise and organise own workload
  • Ability to work on own initiative
  • Excellent oral and interpersonal communication skills, written and verbally, with ability to demonstrate fluency, clarity and effectiveness at all levels
  • Attention to detail and accuracy

Desirable

  • Awareness of National and Local Targets including cancer targets
  • Knowledge of hospital and clinical information systems including CareFlow

Specific Requirements

Essential

  • Ability to maintain confidentiality
  • Ability to work effectively within a large team or individually
  • Ability and willingness to work flexibly
  • Ability to cope with sometimes distressing/emotional situations
  • Ability to work effectively under pressure and meet tight deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim

Sibsey Road

Boston

PE21 9QS


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim

Sibsey Road

Boston

PE21 9QS


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HBP Support Manager

Lyndsey Bolland

Lyndsey.Bolland@ulh.nhs.uk

Details

Date posted

14 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

357-PR-1999-23

Job locations

Pilgrim

Sibsey Road

Boston

PE21 9QS


Supporting documents

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