United Lincolnshire Hospitals NHS Trust

Clinical Governance Administration Officer- Band 4

Information:

This job is now closed

Job summary

The Clinical Governance Team are recruiting a Clinical Governance Administration Officer to the Clinical Governance Management Team which includes the Deputy Director of Clinical Governance and the Assistant Director of Clinical Governance.

We welcome applications for all sectors, healthcare knowledge is not essential, we choose our people very carefully and will consider all applicants against our Trust Values and Behaviours framework.

The Clinical Governance Team is creative and visionary and to support our objectives we are seeking a Clinical Governance Administration Officer who can manage more than diaries and arrange meetings, our Clinical Governance Administration Officer provides a broad breadth of business administration and is an active member of the Clinical Governance Management Team often being the first point of contact for our colleagues and System stakeholders.

Main duties of the job

The successful candidate will be very enthusiastic, have a passion and desire to be the best, if we are the best then our patients also get the best care, we do not compromise. You will be a good communicator with the ability to effectively manage a number of priorities you will often find yourself facing. You will often be expected to act discreetly, using your own judgement and initiative when dealing with information that is private, confidential or sensitive in nature. You will be someone who can learn systems quickly and be efficient in their use. Full training on systems will be provided.

The post is based at Lincoln County Hospital however there may be requirement to travel to other sites/hospitals on occasions in order to fulfil the demands of the role therefore a valid driving license will be required. We are supportive of flexible working providing the service needs are met.

The NHS is a great place to work, with a great rewards package and fantastic career development opportunities. If you would like an initial discussion about the role please call Helen Shelton, Assistant Director of Clinical Governance (Mob: 07825 844670).

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

357-LN-1183-23

Job locations

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!

Person Specification

Qualifications

Essential

  • Knowledge of business administrative procedures, acquired through formal training or experience to diploma level equivalent.
  • Evidence of continual professional development.

Desirable

  • A professional qualification in business administration

Previous Experience

Essential

  • Extensive experience of working with business management IT systems and databases.
  • Experience of quality / clinical governance work in the NHS or healthcare setting
  • Broad understanding of the governance agenda in NHS
  • Experience of providing administrative and secretarial support to teams.
  • Experience of inputting data and analysis of information from a range of sources.
  • Experienced at supporting Trust wide committees and groups

Desirable

  • Project management experience
  • Audio typing

Skills

Essential

  • Strong administrative and organisational skills including accurate records management.
  • Skilled in the use of Microsoft Windows based applications including Word, Excel and PowerPoint.
  • Ability to input, extract and analyse complex data from business management IT systems and databases.
  • Understanding of adherence to the requirements of confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain effective working relationships with clinicians, management and staff at all levels and work within a multi-disciplinary team.
  • Ability to work on own motivation and initiative and prioritise work effectively and accurately in order to complete tasks within

Desirable

  • Knowledge of information governance regulations and requirements as they relate to healthcare service providers.
  • Skilled at preparing formal analytical reports for committees.
  • Demonstrable ability to train others in business support processes and / or IT system skills.
  • Understanding of NHS Serious Incident management requirements.
  • Adaptable to change and ready to try new things.
  • Ability to recognise when to seek appropriate assistance from colleagues.
  • Skilled in working with cross-functional teams.
Person Specification

Qualifications

Essential

  • Knowledge of business administrative procedures, acquired through formal training or experience to diploma level equivalent.
  • Evidence of continual professional development.

Desirable

  • A professional qualification in business administration

Previous Experience

Essential

  • Extensive experience of working with business management IT systems and databases.
  • Experience of quality / clinical governance work in the NHS or healthcare setting
  • Broad understanding of the governance agenda in NHS
  • Experience of providing administrative and secretarial support to teams.
  • Experience of inputting data and analysis of information from a range of sources.
  • Experienced at supporting Trust wide committees and groups

Desirable

  • Project management experience
  • Audio typing

Skills

Essential

  • Strong administrative and organisational skills including accurate records management.
  • Skilled in the use of Microsoft Windows based applications including Word, Excel and PowerPoint.
  • Ability to input, extract and analyse complex data from business management IT systems and databases.
  • Understanding of adherence to the requirements of confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain effective working relationships with clinicians, management and staff at all levels and work within a multi-disciplinary team.
  • Ability to work on own motivation and initiative and prioritise work effectively and accurately in order to complete tasks within

Desirable

  • Knowledge of information governance regulations and requirements as they relate to healthcare service providers.
  • Skilled at preparing formal analytical reports for committees.
  • Demonstrable ability to train others in business support processes and / or IT system skills.
  • Understanding of NHS Serious Incident management requirements.
  • Adaptable to change and ready to try new things.
  • Ability to recognise when to seek appropriate assistance from colleagues.
  • Skilled in working with cross-functional teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Director of Clinical Governance

Helen Shelton

helen.shelton@ulh.nhs.uk

07825844670

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

357-LN-1183-23

Job locations

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Supporting documents

Privacy notice

United Lincolnshire Hospitals NHS Trust's privacy notice (opens in a new tab)