Job summary
This is a busy time for the Digital Services Department & the successful applicant will gain experience of anumber of systems & support the continued improvement of our infrastructure & security systems contributing to these projects including the rollout of Windows 10 & VDI. You will be expected to work largely independently on the task or project that you're assigned to.
You must be educated to Degree level or equivalent in a computing related field or have gained equivalent experience. Good knowledge of the use and configuration of Windows 7/10 and Microsoft Office Products is essential, as is experience with the configuration/installation of PC applications, peripherals & hardware.
You will be required to take part in an "On-call" Rota - providing support to key hospital systems out of hours & must be flexible to the needs of the Digital Services Department which will require you to travel to all sites in order to meet the demands of the service users.
Main duties of the job
The Trust covers 3 geographically dispersed sites within Lincolnshire and has extensive data networks delivering ICT services to approximately 8000 staff. We wish to appoint Digital Services Engineer to work within the Digital Service Delivery Team. The principal role of this position is to provide technical support, maintenance and advice on the following:
- All ICT equipment within the Trust.
- Desktop Software and Operating Systems.
- Trust and Departmental applications.
- 1st, 2nd,3rd line technical support by phone, remotely, and visits.
- Support of telephony equipment.
- To contribute towards the delivery of an efficient Digital Service in a professional and customer focused manner.
- To deploy new ICT hardware, software and peripherals.
- To be given responsibility for key ICT systems or departmental clinical/non-clinical applications.
- Provide an out of hours on call service for critical systems and services.
- To support department and Trust projects.
- Support, develop and train more junior staff.
- To support the Trusts cyber security improvement projects.
This is a busy time for the Digital Services Department and the successful applicant will gain experience of a large number of systems and will support the continued improvement of our infrastructure and security systems contributing to these projectsincluding the rollout of Windows 10 and VDI.The post holder will be expected to work largely independently on the task or project they are assigned too.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- Degree level qualification in an ICT related subject or equivalent experience
- Evidence of recent, relevant and ongoing personal and professional development
Desirable
- ITIL Foundation Qualification
- Project Management Qualification e.g. Prince 2 Foundation
- Evidence of leadership training and development particularly healthcare leadership
Previous Experience
Essential
- Experience of providing ICT Technical support for hardware, software and network environments
Desirable
- Experience of providing ICT support for a telecoms or network environment and/or for servers
- Previous experience of working in the NHS
Evidence of Particular Knowledge, skills, experience
Essential
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
- Knowledge and experience of configuring and maintaining Windows Desktop and Server systems
- Knowledge and experience of Microsoft Office Professional Suites
- Knowledge and experience of configuring mobile devices and operating systems including Apple iOS and Android
- Knowledge and experience of hardware and software fault finding and resolving
- Knowledge of network technologies
- Knowledge of cybersecurity and information security principles
- Knowledge and experience of Microsoft Active Directory
Desirable
- Knowledge and experience of IP telephony systems and solutions
- Knowledge and experience of managing and maintaining database solutions e.g. SQL server
- Knowledge and experience of software deployment and update systems e.g. SCCM
- Knowledge and experience of configuring and maintaining DHCP and DNS systems
Specific Requirements
Essential
- Methodical approach to work
- Ability to work under pressure and prioritise work
- Full driving licence, including use of own car or other types of transportation which will allow candidate to carry out job.
- Flexible approach to work outside normal office hours, when and if the need arises.
- Confident, self-motivated and enthusiastic
Person Specification
Qualifications
Essential
- Degree level qualification in an ICT related subject or equivalent experience
- Evidence of recent, relevant and ongoing personal and professional development
Desirable
- ITIL Foundation Qualification
- Project Management Qualification e.g. Prince 2 Foundation
- Evidence of leadership training and development particularly healthcare leadership
Previous Experience
Essential
- Experience of providing ICT Technical support for hardware, software and network environments
Desirable
- Experience of providing ICT support for a telecoms or network environment and/or for servers
- Previous experience of working in the NHS
Evidence of Particular Knowledge, skills, experience
Essential
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
- Knowledge and experience of configuring and maintaining Windows Desktop and Server systems
- Knowledge and experience of Microsoft Office Professional Suites
- Knowledge and experience of configuring mobile devices and operating systems including Apple iOS and Android
- Knowledge and experience of hardware and software fault finding and resolving
- Knowledge of network technologies
- Knowledge of cybersecurity and information security principles
- Knowledge and experience of Microsoft Active Directory
Desirable
- Knowledge and experience of IP telephony systems and solutions
- Knowledge and experience of managing and maintaining database solutions e.g. SQL server
- Knowledge and experience of software deployment and update systems e.g. SCCM
- Knowledge and experience of configuring and maintaining DHCP and DNS systems
Specific Requirements
Essential
- Methodical approach to work
- Ability to work under pressure and prioritise work
- Full driving licence, including use of own car or other types of transportation which will allow candidate to carry out job.
- Flexible approach to work outside normal office hours, when and if the need arises.
- Confident, self-motivated and enthusiastic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
