Job summary
As a Discharge Coordinator working with the Discharge Team at Pilgrim Hospital, you will be allocated to an area and will be responsible for assisting in the discharge planning for our complex patients. This is a patient facing role. You will liaise with the wider MDT, both internal and external, including adult care, community health, reablement services, therapists, and others, to plan a timely discharge.
The role can be extremely challenging and we are looking for persons who are enthusiastic, work smart to solve problems and are able to work independently as well as part of a team.
Main duties of the job
It is the Hub's responsibility to hold regular MDT's to ensure that there are minimal delays built into our patients length of stay.
We provide a 7 day service and applicants must be aware of the need to work within a rota to cover, this service.
An understanding of health and social care provision in the community would be an advantage but not essential as we will support education and training. We are looking for team members who will have a real desire to make a difference for patients and their families.
Good keyboard and IT skills, including knowledge of Microsoft Outlook, Word and Excel are also essential. You will be expected to manage your own case load with the support of the Registered work forceand discharge lead.
Full training will be given to the successful applicants, supported by the Discharge Team.
The successful candidates will rotationally work in the Integrated Discharge HUB and the clinical environment. This will be working with system partners to identify patient discharge pathways.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
So what is in it for you?
Flexible working; Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week
- Compressed hours usually full-time hours but over fewer days or shifts.
- Staggered hours having different start and finish times.
- Set shift patterns to allow for predictability
NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
Annual Leave:Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)
Bank working:The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more;
Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
Health & Wellbeingincluding counselling, mental health first aid, physiotherapy, eye tests.
Learning & Developmentincluding Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
Rewards & Recognitionincluding staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
So what is in it for you?
Flexible working; Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week
- Compressed hours usually full-time hours but over fewer days or shifts.
- Staggered hours having different start and finish times.
- Set shift patterns to allow for predictability
NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
Annual Leave:Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)
Bank working:The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more;
Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
Health & Wellbeingincluding counselling, mental health first aid, physiotherapy, eye tests.
Learning & Developmentincluding Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
Rewards & Recognitionincluding staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Person Specification
Qualifications
Essential
- GCSE or equivalent grades A-C in Maths and English
- Computer/Word processing skills
- Evidence of continued education/professional development
Desirable
- Experience in Customer care
Experience
Essential
- Working in a busy environment as part of a team delivering excellent customer service
- Proven experience in MS Office, e-mail, internet and database management
- Demonstrates a "can do attitude" Knowledge of requirements of confidentiality and the Data Protection act
Desirable
- Previous Discharge Coordinator Experience
Skills. Knowledge & Aptitudes
Essential
- Ability to work unsupervised and able to work effectively with staff at all levels within the organisation
- Excellent communication and interpersonal skills
- Enthusiastic, highly motivated and committed to a developing service
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Specific Requirements
Essential
- Must have excellent communication skills and an ability to communicate with a variety of people both within and external to the organisation
- Maintaining patient confidentiality at all times
- Excellent organisational skills with an ability to manage a number of strands of work at the same time
- Ability to prioritise workload effectively and accommodate the needs of the service
Person Specification
Qualifications
Essential
- GCSE or equivalent grades A-C in Maths and English
- Computer/Word processing skills
- Evidence of continued education/professional development
Desirable
- Experience in Customer care
Experience
Essential
- Working in a busy environment as part of a team delivering excellent customer service
- Proven experience in MS Office, e-mail, internet and database management
- Demonstrates a "can do attitude" Knowledge of requirements of confidentiality and the Data Protection act
Desirable
- Previous Discharge Coordinator Experience
Skills. Knowledge & Aptitudes
Essential
- Ability to work unsupervised and able to work effectively with staff at all levels within the organisation
- Excellent communication and interpersonal skills
- Enthusiastic, highly motivated and committed to a developing service
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Specific Requirements
Essential
- Must have excellent communication skills and an ability to communicate with a variety of people both within and external to the organisation
- Maintaining patient confidentiality at all times
- Excellent organisational skills with an ability to manage a number of strands of work at the same time
- Ability to prioritise workload effectively and accommodate the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
