Medical Workforce Administrator - Health Medics - Band 3

Job summary

An exciting opportunity to come and join our Medical Workforce Team at ULHT to support our Allocate (HealthMedics) project. HealthMedics is an e-rostering and leave management solution that we use to ensure robust and safe rotas for our medics and patients.

This is a newly created position working within the Medical Workforce Team which will provide you with an exciting opportunity to demonstrate and develop your skills in project implementation and the medical workforce.

The post holder will be required to produce information from our systems as required, to assist with system queries and training and to work closely with other teams across the Trust and ensure effective communication.

Previous NHS experience is not essential as training will be provided.

Main duties of the job

• To work as a key member of the Medical Workforce Team supporting the successful delivery of the HealthMedics roll out.
• To act as first point of contact for HealthMedics queries, sending out proforma's and collating responses; escalating as appropriate to the Medical Workforce Officer.

• Provide advice and guidance on all aspects of HealthMedics and Activity Manager software, as well as having a general knowledge of other Medical Workforce queries.

• To maintain systems and databases as required and produce accurate and timely information as requested.

• Receive, triage and resolve HealthMedics support calls, differentiate between user error, configuration and application issues to determine levels of severity.
• Support the Medical Workforce Service Manager [HealthMedics] in the development and delivery of training programmes on the use of the system and reporting mechanisms.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.