Job summary
An exciting opportunity has arisen for dynamic and enthusiastic individuals to join our Clinical Administration Service Admin Bank.
Our administration team play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team.
Whilst previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude.
Main duties of the job
Our roles are varied and challenging and your day to day duties may include;
- Booking and departing patients on one of our busy reception desks
- Working in our medical records departments, ensuring patient notes are available for all patient appointments
- Helping track our patients through their journey to ensure a great patient experience
- Supporting the Senior Administrators including typing of clinical correspondence and adding patients to waiting lists
The successful candidates will join a friendly and supportive team that values the contribution of all staff.
As a member of the bank your hours and working pattern will vary dependent on the assignment with shifts available between the hours of 08.00-18.00 Monday to Friday.
Should you wish to discuss this opportunity further, please get in touch.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Education/ Qualifications
Essential
- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- Good keyboard skills
- NVQ Level 2 in administration
Desirable
- Previous Administration experience
- Vocational Level 3 in administration
Knowledge, Training & Experience
Essential
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft Office products
Desirable
- Understanding of the clinical administration pathway
- Knowledge of working within the General Data Protection Regulations 2018
Communication and Interpersonal Skills
Essential
- Team working
- Good organisational skills
- Ability to prioritise own workload
- Knowledge of, and adherence to, General Data Protection Regulations 2018
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proactive and able to work on own initiative
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Special Attributes and other
Essential
- Professionalism
- Caring
- Honest
- Accountable
- Responsible Attitude
Other Requirements
Essential
- Interested in personal development.
- Flexible approach to hours and conditions
Desirable
- Wiliness to travel to other trust sites
Person Specification
Education/ Qualifications
Essential
- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- Good keyboard skills
- NVQ Level 2 in administration
Desirable
- Previous Administration experience
- Vocational Level 3 in administration
Knowledge, Training & Experience
Essential
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft Office products
Desirable
- Understanding of the clinical administration pathway
- Knowledge of working within the General Data Protection Regulations 2018
Communication and Interpersonal Skills
Essential
- Team working
- Good organisational skills
- Ability to prioritise own workload
- Knowledge of, and adherence to, General Data Protection Regulations 2018
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proactive and able to work on own initiative
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Special Attributes and other
Essential
- Professionalism
- Caring
- Honest
- Accountable
- Responsible Attitude
Other Requirements
Essential
- Interested in personal development.
- Flexible approach to hours and conditions
Desirable
- Wiliness to travel to other trust sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Castle Hill Hospital or Hull Royal Infirmary
Castle Road or Anlaby Road
Cottingham or Hull
HU16 5JQ
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
