Hull University Teaching Hospitals NHS Trust

Hospital Eye Service Failsafe Officer (Diabetic Eye Screening)

The closing date is 24 July 2025

Job summary

1 full time (37.5 hours per week) post to work within the Humber Diabetic Eye Screening Programme office at Hull Royal Infirmary.An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Humber Diabetic Eye Screening Programme as a Hospital Eye Service (HES) Failsafe Officer. The successful applicant will be instrumental in maintaining a Hospital Eye Service failsafe procedure and will have responsibility for all process monitoring, data validation, and clinical audit.

Main duties of the job

The HES failsafe officer will be responsible for reporting functions for patients within the Screening Service for patients that are referred to the HES or patients who are retained in HES for treatment / monitoring. This is to ensure they are returned appropriately into the screening pathway following discharge from the HES either due to completion of treatment or failure to attend the HES.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-25-7312280

Job locations

Hull Royal Infirmary

Hull

HU3 2JZ


Job description

Job responsibilities

In addition, the HES failsafe officer has a responsibility to ensure that patients not seen for 12 months in HES are either offered a HES review or are returned to the screening service via the Ophthalmology Trigger process.

The post holder will also assist in improving the quality and system for the collection of data used within the department to indicate performance against local commissioning targets and KPIs.

The post holder would be required to work towards and complete an Administration qualification in Retinal Screening within 1 years of appointment to post.

The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work. The successful candidate must be able to travel to their base of work, travel expenses are not provided.

The post is an excellent opportunity to join an award-nominated, efficient and cost effective department that focuses on developing its personnel whilst providing excellent quality patient care.Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.

For further details with regards to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

In addition, the HES failsafe officer has a responsibility to ensure that patients not seen for 12 months in HES are either offered a HES review or are returned to the screening service via the Ophthalmology Trigger process.

The post holder will also assist in improving the quality and system for the collection of data used within the department to indicate performance against local commissioning targets and KPIs.

The post holder would be required to work towards and complete an Administration qualification in Retinal Screening within 1 years of appointment to post.

The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work. The successful candidate must be able to travel to their base of work, travel expenses are not provided.

The post is an excellent opportunity to join an award-nominated, efficient and cost effective department that focuses on developing its personnel whilst providing excellent quality patient care.Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.

For further details with regards to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Educated to A-Level or NVQ Level 4 Business Administration/Customer Care or acquired equivalent experience

Experience

Essential

  • Experience of managing high volumes of work and delivering tight deadlines
  • Previous experience of working within a Diabetic Eye Screening Programme

Desirable

  • Experience of Optomize and Retinal Screening systems
  • Experience using Lorenzo and Medisoft electronic patient record system

Skills, Knowledge and Ability

Essential

  • Ability to prioritise workload and work to tight deadlines without supervision and on own initiative
  • Ability to analyse data and generate reports (e.g. use of excel spreadsheets)
  • An ability to ensure accuracy and maintain patient records

Desirable

  • Knowledge of diabetic retinopathy screening pathway
  • Knowledge of HES Eye Service pathways

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service
  • Evidence of continued professional development
Person Specification

Qualifications

Essential

  • Educated to A-Level or NVQ Level 4 Business Administration/Customer Care or acquired equivalent experience

Experience

Essential

  • Experience of managing high volumes of work and delivering tight deadlines
  • Previous experience of working within a Diabetic Eye Screening Programme

Desirable

  • Experience of Optomize and Retinal Screening systems
  • Experience using Lorenzo and Medisoft electronic patient record system

Skills, Knowledge and Ability

Essential

  • Ability to prioritise workload and work to tight deadlines without supervision and on own initiative
  • Ability to analyse data and generate reports (e.g. use of excel spreadsheets)
  • An ability to ensure accuracy and maintain patient records

Desirable

  • Knowledge of diabetic retinopathy screening pathway
  • Knowledge of HES Eye Service pathways

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service
  • Evidence of continued professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Assistant Programme Manager

Karis Ripley

karis.ripley@nhs.net

01482674656

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-25-7312280

Job locations

Hull Royal Infirmary

Hull

HU3 2JZ


Supporting documents

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