Administrator

Hull University Teaching Hospitals NHS Trust

The closing date is 29 April 2025

Job summary

We are looking for Administrators to join the Shared Services at Hull University Teaching Hospitals Trust

As an Administrator, you will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .

We currently have vacant posts at Hull Royal Infirmary and Castle Hill Hospital working Monday and Friday 8:30 - 17:00,

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As anAdministrator you will be involved in the end to end patient pathway providing administrative support to our your line managers within Administration and the wider organisation.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

Our Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties may include;

  • Management of appointments
  • Patient contact
  • Typing clinical letters
  • Helping track our patients through their journey to ensure a great patient experience

With a starting salary of £23615 per annum pro rata with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients
  • Patient focused attitude
  • Empathy
  • Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

356-25-7080766

Job locations

Hull Royal Infirmary and Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications / exp

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of , and adherence to , General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
Person Specification

Qualifications / exp

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of , and adherence to , General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary and Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary and Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Operational Support Manager

Vanessa Beharrell

vanessa.beharrell2@nhs.net

01482461044

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

356-25-7080766

Job locations

Hull Royal Infirmary and Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Supporting documents

Privacy notice

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