Digital Communications and Marketing Administrator

Job summary

The post-holder is responsible for providing an efficient and effective administrative service to support the Digital Communications Manager.

The post-holder will be required to follow Trust policies and procedures, communicate effectively with staff, patients and other department and organise their own and the team's workload as appropriate.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

• Central administrative resource to ensure that Bridget (Group Intranet) and any relevant external internet sites are fully up to date
• Supports Digital Communications Manager to create content for intranet and internet based resources including Bridget and websites
• Receives and deals with telephone calls for the department and taking appropriate action when necessary
• Has the ability to take and forward accurate telephone messages and provide intranet, internet and content creation advice
• Is responsible for ensuring that all relevant records are correct and up-to-date
• Use of all Trust information and computer systems for day to day procedures and processes e.g. e-mail to receive and or pass on information, preparing course/event and other related documentation
• Prepares, prints, saves and restores documents, letters and other work using appropriate systems
• Undertakes general office duties
• Ensures that standards associated with customer care are maintained when welcoming visitors to the department
• Supporting our users ensuring all enquiries are dealt with promptly referring on as necessary and appropriate

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.