Hull University Teaching Hospitals NHS Trust

Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for dynamic and enthusiastic individual to join our Clinical Administration Service within the Emergency Department .

To work at the Hull Royal Infirmary site on the ground floor, we are looking for enthusiastic people with previous customer service experience who can communicate at all levels, work flexibly and are able to organise and prioritise their workload. Good communication skills are essential as you will be dealing with members of the public.

Main duties of the job

We are looking to recruit 1 x 30hr post to work as part on a shift rota basis, working Monday to Sundays, working 4 x 7.5hour shifts, shift patterns are below:

07.00-15.00-

15.00-23.00

23.00-07.00

Flexibility is essential in this role due to the nature of the department, shift patterns will be given 6 weeks in advance.

Enhancements will be paid for night shifts and weekend shifts.

This role is based in our busy Emergency department in Hull Royal Infirmary. The successful candidate will join our fantastic 50+ strong team of administrators covering all 6 Emergency receptions desks throughout the emergency department and acute assessment ward on a 24/7 shift rota basis.

Although previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting, those with a 'can do' attitude and importantly due to the nature of the work, people who have a flexible approach to working. Excellent customer service skills is a must!

The successful candidates will join a friendly and supportive team that values the contribution of all staff.

Should you wish to discuss our Administrator positions further, please don't hesitate to get in touch.

*salary and annual leave will be calculated pro-rota

About us

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.

Details

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

356-23-5298574

Job locations

Hull University Teaching Hospital

Anlaby Road

Hull

HU3 2JZ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Experience

Essential

  • Knoweldge of GDPR
  • Proven use of multiple IT systems

Desirable

  • Experience working on a busy reception desk
  • Experience working in a health care setting
  • Understanding of the clinical administration pathway

Qualifications

Essential

  • NVQ level 2 Customer services (or equivalent)
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Skills and Knowledge

Essential

  • Team working
  • Good organisational skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Trust Access Policy
Person Specification

Experience

Essential

  • Knoweldge of GDPR
  • Proven use of multiple IT systems

Desirable

  • Experience working on a busy reception desk
  • Experience working in a health care setting
  • Understanding of the clinical administration pathway

Qualifications

Essential

  • NVQ level 2 Customer services (or equivalent)
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Skills and Knowledge

Essential

  • Team working
  • Good organisational skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Trust Access Policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull University Teaching Hospital

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull University Teaching Hospital

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Emergency Department Team Leader

samantha kitching

Samantha.kitching2@nhs.net

01482461418

Details

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

356-23-5298574

Job locations

Hull University Teaching Hospital

Anlaby Road

Hull

HU3 2JZ


Supporting documents

Privacy notice

Hull University Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)