Job summary
An exciting opportunity has arisen for a Business Support Manager for HYMS at Hull Universities Teaching Hospitals Trust. We are looking to recruit an individual who wants to develop their management skills, is enthusiastic and hard working with good attention to detail. We are a large and busy education provider and want staff who are resilient, focused and who have a 'can do attitude'.
You will work closely with the Head of Undergraduate Medical Education, Student Liaison Officers and Clinical Staff to contribute to effective service development, operational management and delivery of high quality provision for students.
We expect that you will have a high level of energy, positivity and enthusiasm, a personality that is upbeat and motivated and an ability to lead in an engaging way with well-developed communication and relationships skills.
If you believe you have the skills, expertise and motivation to be part of our team, please contact us for further information.
Student Support:
- Manage day-to-day student support requirements and work with internal and external colleagues to facilitate support
- Ensure provision and adaptation for students with complex needs and support complex student cases which may not be practicably managed by the Student Liaison Officers
- Provide advice and guidance to students on a variety of potentially sensitive issues
- Liaise between HYMS and HUTH to ensure diversity is recognised and supported
Main duties of the job
Planning:
- Responsible for the planning, co-ordination and delivery of exams, including training
- Responsible for the creation of student timetables for each phase working with the Associate Clinical Deans
- Ensure students are provided with appropriate orientation and induction sessions in compliance with HUTH and HYMS policies and procedures
- Represent the Trust at annual career events
- Provide information and support to senior management colleagues as required
- Working with the Clinical Dean and Head of Undergraduate Medical Education to ensure the compliance of Trust policies, procedures, codes of practice and regulations.
Manage Student Liaison Office (SLO)
- Manage HYMS student liaison office (SLO) administrative staff including work allocation, recruitment, personal development reviews, absence reporting and performance management, adhering to HUTH policies and procedures
- Plan and monitor the workload of the student liaison office team to ensure that all tasks are completed efficiently, and deadlines are met
Resource Management
- Develop and maintain information systems for HYMS/HUTH
- Carry out Health and Safety risk assessments and ensure staff training is current
- Responsible for arranging student accommodation as required
- Responsible for ensuring teaching equipment is available and suitable
Develop and manage projects as required:
- Lead on projects to implement strategic initiatives identified by the Clinical Dean/Head of Undergraduate Medical Education
About us
Hull York Medical School:
Hull York Medical School (HYMS) is a partnership between the Universities of Hull and York and the NHS in North and East Yorkshire, Northern Lincolnshire and Teesside. The first doctors to complete the HYMS MBBS programme graduated in 2008. With a distinctive and innovative approach to training doctors for the health services of the 21st century, HYMS aims to positively influence the recruitment and retention of doctors in the region and the quality of local health services.
Having launched a successful expansion bid HYMS offers a five-year programme using contemporary learning and assessment methods in an integrated structure to some 240 students each year. The programme features a modern learning environment and high quality clinical attachment opportunities. There is a strong focus on learning in community settings, including primary care, and working collaboratively with other health professionals.
In addition to the 5-year MBBS programme, Hull University Teaching Hospitals (HUTH) also hosts the clinical placement element of the PA Masters programme, which is now commencing its fifth year. The 2019 academic year saw the launch in Hull of the Gateway Year programme, designed to encourage a wider audience of applicants to medicine.
The Trust is an associated teaching hospital of the Hull York Medical School taking a very active part in the teaching of Medical Students undertaking the MBBS and Physician Associate MSc programmes.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Degree or equivalent experience or equivalent training and experience
Desirable
- Has acquired knowledge through degree or equivalent experience plus further training and experience to post graduate diploma level equivalent
- Project Management Qualification
Experience
Essential
- Experience in a relevant discipline gained within the NHS or higher education sectors
- Experience of managing staff
- Experience of working in a multi-disciplinary team
Desirable
- Experience of managing projects
- Experience of leading a multi-disciplinary team
Skills
Essential
- Excellent communication, organisational, people management, time management, analytical skills, decision making, problem solving and report writing skills
- To have customer care skills, diplomacy, sensitivity and an ability to analyse situations
- Can train colleagues
- Advanced experience of using MS Office and other IT Systems
- Builds relationships with others and can work in a team
Knowledge and Ability
Essential
- Can manage multiple tasks, plan and prioritise a busy workload
- Can relate objectives and actions to the strategic aims of the organisation
- Can analyse complex problems and to develop practical and workable solutions to address these
- Able to exercise independent judgement and initiative and take responsibility for actions
- Takes personal responsibility for making things happen by taking control of situations and events where appropriate and which are within the remit of the post
- Respects the views and actions of others
- Ability to take an innovative approach to new ways of working
- To demonstrate an understanding of confidentiality issues
Desirable
- Experience of managing complex, interdisciplinary events
Person Specification
Qualifications
Essential
- Degree or equivalent experience or equivalent training and experience
Desirable
- Has acquired knowledge through degree or equivalent experience plus further training and experience to post graduate diploma level equivalent
- Project Management Qualification
Experience
Essential
- Experience in a relevant discipline gained within the NHS or higher education sectors
- Experience of managing staff
- Experience of working in a multi-disciplinary team
Desirable
- Experience of managing projects
- Experience of leading a multi-disciplinary team
Skills
Essential
- Excellent communication, organisational, people management, time management, analytical skills, decision making, problem solving and report writing skills
- To have customer care skills, diplomacy, sensitivity and an ability to analyse situations
- Can train colleagues
- Advanced experience of using MS Office and other IT Systems
- Builds relationships with others and can work in a team
Knowledge and Ability
Essential
- Can manage multiple tasks, plan and prioritise a busy workload
- Can relate objectives and actions to the strategic aims of the organisation
- Can analyse complex problems and to develop practical and workable solutions to address these
- Able to exercise independent judgement and initiative and take responsibility for actions
- Takes personal responsibility for making things happen by taking control of situations and events where appropriate and which are within the remit of the post
- Respects the views and actions of others
- Ability to take an innovative approach to new ways of working
- To demonstrate an understanding of confidentiality issues
Desirable
- Experience of managing complex, interdisciplinary events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull University Hospitals Trust
Hull University Hospitals Trust
Hull
HU3 2JZ
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
