Sussex Partnership NHS Foundation Trust

Team Administrator

The closing date is 26 February 2026

Job summary

We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide reception and administration support to the Wealden Mental Health Neighbourhood Team at our Millwood, Uckfield site.

You should be able to communicate effectively with patients and colleagues at all levels, work unsupervised as well as part of a team and have experience of working in a reception and/or office based environment.

A good working knowledge of Microsoft Office applications is essential and previous experience working in a healthcare setting and using patient systems would be advantageous.

Main duties of the job

Welcoming visitors and providing assistance, including arrangements for access requirements and ensuring that the appropriate staff member is informed of their arrival.

First point of contact for calls to the service, transferring calls to the appropriate staff member, answering queries where appropriate or seeking help when necessary.

To produce from audio and typed notes clinical letters to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines.

Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system, post duties and sending documents to Pharmacies and GP surgeries

About us

The Wealden Mental Health Neighbourhood Service includes Psychiatrists, Nurses, Occupational Therapists, Psychologists, Support Workers and General Mental Health Practitioners. The post is based at our Millwood, Uckfield site working within the Administration Team which comprises of 9 staff.

As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

You can expect to receive:

Access to numerous wellbeing and support programmes
Excellent supervision programmes, with ongoing opportunities for training and development
Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
Superb NHS Pension
Generous holiday entitlement (starts at 27 days + bank holidays)

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Fixed term

Duration

5 months

Working pattern

Part-time

Reference number

354-AE-21164(R)

Job locations

Millwood, Uckfield Community Hospital

Framfield Road

Uckfield

TN22 5AW

Job description

Job responsibilities

Please see attached job description and person specification for full details of the main responsibilities of this role.

Job description

Job responsibilities

Please see attached job description and person specification for full details of the main responsibilities of this role.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Desirable

Understanding of medical terminology
Proven experience of working as an administrator
Audio typing
Experience of generating own correspondence

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Desirable

Understanding of medical terminology
Proven experience of working as an administrator
Audio typing
Experience of generating own correspondence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.