Sussex Partnership NHS Foundation Trust

CRHT/Inpatient Team Administrator

The closing date is 26 November 2025

Job summary

An exciting opportunity has arisen for an experienced Administrator to join the Crisis Resolution Home Treatment Team (CRHT) and the Woodlands Admin Team, based in St Leonards-on-Sea, within Sussex Partnership NHS Foundation Trust.

Main duties of the job

We are a busy service comprising the Crisis Resolution Home Treatment Team (CRHT), a 23-bed acute inpatient unit split into male and female wards, and two Place of Safety Suites. You will work as part of a multi-disciplinary team, providing comprehensive administrative support across all services. While the role will primarily be based within CRHT, there is an expectation to support the inpatient units as needed.

About us

Our Trust was recently upgraded by CQC as GOOD in every domain except CARING, which was EXCELLENT. Due to this we are now the third leading Mental Health Trust in the country. We will strive to maintain our standards and always improve where we can and you will play an important part in this.

In return we can offer:

Comprehensive induction package
Supportive working environment
Excellent educational / training opportunities
Free on site parking
Join a supportive and collaborative team

Date posted

13 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

354-AE-21221

Job locations

Woodlands Centre for Acute Care

729 The Ridge

St Leonards on Sea

TN37 7PT

Job description

Job responsibilities

The successful applicant will support our CRHT services through a wide range of administrative duties. These will include data collection, database entry, producing correspondence, handling telephone enquiries (which may sometimes be challenging or of a sensitive nature), minute-taking, assisting with reports, and other ad hoc tasks as required. The role will also involve occasional cover for the Woodlands reception area.

We are looking for someone who is enthusiastic, self-motivated, adaptable, and capable of working both independently and as part of a multidisciplinary team. Strong communication skills and a commitment to delivering high-quality patient care are essential.

Applicants must demonstrate:

Excellent interpersonal skills with the ability to communicate effectively and professionally with colleagues, service users, and external stakeholders.
Proficient in a range of software programmes and IT systems, with the ability to quickly learn and adapt to new technologies.
Strong organisational and time-management abilities, with a proven ability to prioritise tasks and meet deadlines.
Resilient under pressure, with the ability to remain calm and focused in a busy environment that often involves conflicting demands.

Job description

Job responsibilities

Applicants must demonstrate:

Excellent interpersonal skills with the ability to communicate effectively and professionally with colleagues, service users, and external stakeholders.
Proficient in a range of software programmes and IT systems, with the ability to quickly learn and adapt to new technologies.
Strong organisational and time-management abilities, with a proven ability to prioritise tasks and meet deadlines.
Resilient under pressure, with the ability to remain calm and focused in a busy environment that often involves conflicting demands.

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.