Job summary
Are you looking for a new challenge? If yes, then read on.
An opportunity has arisen in The East Sussex Neurodevelopmental Pathway, which is part of Child and Adolescent Mental Health Services (CAMHS), who are looking for an experienced administrator. The role will play a key part in the administrative support to the wider clinical team, and you will need to be flexible, proactive, calm under pressure and a team player.
Main duties of the job
You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as to demonstrate the ability to work as a team member.The post holder is responsible for carrying out general administrative duties; work within set routines and processes, policies and procedures to provide a comprehensive high quality service to the service, and able to deal efficiently and courteously with patients and staff enquiries. Relevant experience working within an administration team is essential.
Essential skills required for the post include - the ability to prioritise tasks, effective time management skills; excellent IT and secretarial skills; good communication, interpersonal and organisational skills.
About us
Sussex Partnership provides mental health and learning disability care for children, young people and adults across Sussex. The trust is rated as 'good' overall and 'outstanding' for caring by the CQC.
SPFT encourage flexible working. We know that a positive work/lie balance brings about huge health related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, flexible start/finish times. If it works for you and works for the role, we'll do our best to make it happen.
We offer regular supervision and annual appraisals to support wellbeing.
Job description
Job responsibilities
The roles supports the clinical team with administrative and secretarial duties, including:
- Typing and sending clinic letters
- Using our Electronic Patient Record system
- Working from a shared inbox
- Booking appointments and diary management
- Telephone calls to and from service users, carers, staff
Job description
Job responsibilities
The roles supports the clinical team with administrative and secretarial duties, including:
- Typing and sending clinic letters
- Using our Electronic Patient Record system
- Working from a shared inbox
- Booking appointments and diary management
- Telephone calls to and from service users, carers, staff
Person Specification
Qualifications
Essential
- Good standard of secondary education, GCSE at grade C or above or equivalent
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience
Knowledge/Experience
Essential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working in a team
Desirable
- Experience of generating own correspondance
- Experience of working in the NHS
Skills
Essential
- Ability to deal sensitively with staff and clients in person and on the telephone. Ability to communicate effectively
- Able to liaise on behalf of the team both within and outside the organisation
- Awareness of the importance of confidentiality
Planning & Organisation Skills
Essential
- Ability to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
- Planning, facilitating and organising meetings and minute taking
- Ability to work on own initiative and prioritise own workload
- Ability to work to deadlines and deal with conflicting demands
IT Skills
Essential
- Knowledge of MS word, excel, outlook, powerpoint
Person Specification
Qualifications
Essential
- Good standard of secondary education, GCSE at grade C or above or equivalent
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience
Knowledge/Experience
Essential
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working in a team
Desirable
- Experience of generating own correspondance
- Experience of working in the NHS
Skills
Essential
- Ability to deal sensitively with staff and clients in person and on the telephone. Ability to communicate effectively
- Able to liaise on behalf of the team both within and outside the organisation
- Awareness of the importance of confidentiality
Planning & Organisation Skills
Essential
- Ability to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
- Planning, facilitating and organising meetings and minute taking
- Ability to work on own initiative and prioritise own workload
- Ability to work to deadlines and deal with conflicting demands
IT Skills
Essential
- Knowledge of MS word, excel, outlook, powerpoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
