Sussex Partnership NHS Foundation Trust

Team Administrator

The closing date is 29 June 2025

Job summary

Are you an experienced administrator with excellent administration and communication skills along with excellent customer service?

We have an exciting opportunity for a full time Administrator to join the friendly administration team within the very busy West Sussex CAMHS Neurodevelopmental Team based in New Park House in Horsham.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.

The West Sussex CAMHS Neurodevelopmental Team consists of clinical staff across West Sussex that have expertise in assessing and working with children/young people with Autism Spectrum Condition (ASC) and ADHD.

This position will be based in New Park House in Horsham with free parking, close to the railway station and easily accessible by road.

Main duties of the job

We are looking for a full-time Administrator to join our busy West Sussex CAMHS Neurodevelopmental team (NDP) based in New Park House, Horsham. This is an interesting and varied position that would suit an experienced administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.

You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.

This is a busy position and the successful candidate will provide excellent administration and secretarial support to our clinical team.

About us

We are a busy, friendly and caring administration team, based at New Park House in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex. The administration team consists of Administrator/Secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:

Generous holiday entitlement, starting at 27 days + bank holidays per annum.
Car parking
NHS pension.
Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).
Access to numerous wellbeing and support programmes.
Excellent supervision programmes, with ongoing opportunities for training and development.
The opportunity to grow professionally in the Trust.

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

354-CS-21697

Job locations

New Park House

North Street

Horsham

RH12 1RJ

Job description

Job responsibilities

This role is to provide a comprehensive range of administrative services to the clinical team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.

Tasks include, uploading referrals, taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.

A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes would be an advantage, but full training will be given.

Please see the attached Job Description.

Job description

Job responsibilities

A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes would be an advantage, but full training will be given.

Please see the attached Job Description.

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information