Sussex Partnership NHS Foundation Trust

Receptionist

The closing date is 12 June 2025

Job summary

We are looking for a customer focussed receptionist for a Receptionist for our Trust HQ in Portland House, Worthing.

The working hours are:

Wednesday: 13:00-17:00Thursday: 13:00-17:00Friday: 08:00-17:00

Reception duties will include greeting our staff, visitors and service users.You will also be answering queries via telephone and email.

The post holder must have excellent inter personal skills, and be able to organise and prioritise their work schedule. They must be able to work on their own initiative, with excellent telephone manner and respectful confidentiality.

Main duties of the job

To ensure efficient operation of the reception area
Answer queries and convey messages via telephone and email
The post-holder will be expected to work independently and as part of the administrative team, prioritising and organising their own workload, whilst considering the competing demands of the team and ensuring that reception administrative work is carried out within set timescales.
To assist with general clerical work/typing as required, and help withmeeting room arrangements and hospitalities where required
Where required, ensures all letters/parcels are either franked or stamped and sorted forcollection, arranging for Recorded/Special Delivery when necessary

About us

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working in Sussex:

o Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed

o Embrace the city life with great access to visit Brighton and London

o With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

354-CO-21619

Job locations

Portland House

Worthing

BN11 1HS

Job description

Job responsibilities

To ensure efficient operation of the reception area
Answer queries and convey messages via telephone and email
To assist with general clerical work/typing as required, and help withmeeting room arrangements and hospitalities where required
Where required, ensures all letters/parcels are either franked or stamped and sorted for collection, arranging for Recorded/Special Delivery when necessary

Job description

Job responsibilities

To ensure efficient operation of the reception area
Answer queries and convey messages via telephone and email
To assist with general clerical work/typing as required, and help withmeeting room arrangements and hospitalities where required
Where required, ensures all letters/parcels are either franked or stamped and sorted for collection, arranging for Recorded/Special Delivery when necessary

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge/Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge/Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.