Pension Officer

Sussex Partnership NHS Foundation Trust

The closing date is 12 May 2025

Job summary

The payroll and pensions team are responsible for the administration of over 5000 monthly paid staff and 1000 weekly paid bank workers, using the NHS HR/Payroll system, ESR (Electronic Staff Record).

An opportunity for a highly motivated individual to join the Trust's payroll and pensions team has arisen. We are looking for an organised and efficient person, who is able to work to strict deadlines. You should be enthusiastic, conscientious, hardworking, and eager to develop and progress. You must have substantial NHS payroll and NHS Pension Scheme knowledge and experience and a good understanding of all NHS terms and conditions.

You will be able to organise and prioritise your own workload and that of others on the team, ensuring all work is completed within the agreed deadlines. You should have excellent communication skills and be able to deal with difficult calls if necessary.

Main duties of the job

Attending "drop in" clinics and Trust inductions days, providing payroll and pensions support to the Trust's staff/bank workers

Providing expert guidance to staff and managers on all aspects of the NHS Pension Scheme

Ensuring staff pension records are up to date

Working with the Senior Pensions Team Leam Leader and Senior Payroll Team Leaders to develop and implement reporting tools to support process improvement in the pensions team

Producing /maintaining procedure notes

Reviewing and updating the pension information on the Trust's intranet pages

The role requires knowledge and experience of using the ESR system, processing payroll elements, statutory regulations, NHS and local terms and conditions, and pension administration together with a sound knowledge of IT.

About us

The Pensions Team is part of the Trust's in-house Payroll Team, made up of 14 people across both teams. There is close working relationship across the team and also with other departments within the Trust. There is a wide range of staff benefits and wellbeing initiatives available.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

354-CO-21638

Job locations

Portland House

Richmond Road

Worthing

BN11 1HS


Job description

Job responsibilities

The postholder has responsibility for helping to provide the Trusts Pension Service, liaising between the payroll department, employees of the Trust and other organisations for whom the department provide a payroll service, and NHS Pensions.The postholder/s provides pensions information to Sussex Partnership NHS Foundation Trust staff.

Develop and implement procedural guidelines to ensure an effective and efficient Pension Administration service is provided and adequately maintained.Work with the Senior Pensions Team Leader to establish and constantly review procedures, recommend and implement changes in policies and procedures from amendments in Pensions regulations and legislation.Review departmental procedures to ensure that the information provided has been accurately calculated from extracted information, and complies with the required standards of clarity and professionalism.

Job description

Job responsibilities

The postholder has responsibility for helping to provide the Trusts Pension Service, liaising between the payroll department, employees of the Trust and other organisations for whom the department provide a payroll service, and NHS Pensions.The postholder/s provides pensions information to Sussex Partnership NHS Foundation Trust staff.

Develop and implement procedural guidelines to ensure an effective and efficient Pension Administration service is provided and adequately maintained.Work with the Senior Pensions Team Leader to establish and constantly review procedures, recommend and implement changes in policies and procedures from amendments in Pensions regulations and legislation.Review departmental procedures to ensure that the information provided has been accurately calculated from extracted information, and complies with the required standards of clarity and professionalism.

Person Specification

Qualifications

Essential

  • oECDL Advance Level (European Computer Driving Licence) or equivalent experience
  • oRecognised pension qualification or equivalent experience

Experience

Essential

  • Extensive experience and knowledge of NHS Pension Scheme rules and regulations
  • Significant experience of pensions including the use of computerised payroll/pension systems
  • Extensive experience of NHS Payroll terms and conditions
  • Be able to demonstrate experience of process improvements which led to improved customer service

Knowledge, Skills and Competencies

Essential

  • Detailed expert knowledge of NHS pensions and benefits along with stakeholder and AVC pension schemes.
  • Detailed expert knowledge of NHS pensions and benefits along with stakeholder and AVC pension schemes.
  • Able to communicate highly complex and sensitive pay and pension information to all levels of staff
  • Good interpersonal skills
  • Self motivated with a pro-active approach to problem solving

Desirable

  • Be able to plan and manage time effectively as priorities change frequently
  • Able to review processes and recommend appropriate changes to improve efficiency
Person Specification

Qualifications

Essential

  • oECDL Advance Level (European Computer Driving Licence) or equivalent experience
  • oRecognised pension qualification or equivalent experience

Experience

Essential

  • Extensive experience and knowledge of NHS Pension Scheme rules and regulations
  • Significant experience of pensions including the use of computerised payroll/pension systems
  • Extensive experience of NHS Payroll terms and conditions
  • Be able to demonstrate experience of process improvements which led to improved customer service

Knowledge, Skills and Competencies

Essential

  • Detailed expert knowledge of NHS pensions and benefits along with stakeholder and AVC pension schemes.
  • Detailed expert knowledge of NHS pensions and benefits along with stakeholder and AVC pension schemes.
  • Able to communicate highly complex and sensitive pay and pension information to all levels of staff
  • Good interpersonal skills
  • Self motivated with a pro-active approach to problem solving

Desirable

  • Be able to plan and manage time effectively as priorities change frequently
  • Able to review processes and recommend appropriate changes to improve efficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Portland House

Richmond Road

Worthing

BN11 1HS


Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Portland House

Richmond Road

Worthing

BN11 1HS


Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Senior Pensions Team Leader

Marc Agostinelli

marc.agostinelli@nhs.net

07912554468

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

354-CO-21638

Job locations

Portland House

Richmond Road

Worthing

BN11 1HS


Supporting documents

Privacy notice

Sussex Partnership NHS Foundation Trust's privacy notice (opens in a new tab)