Health Care Support Worker

Sussex Partnership NHS Foundation Trust

This job is now closed

Job summary

Are you passionate about making a difference to the lives of young people?

Does a role supporting young people in distress and experiencing a mental health crisis interest you?

Does a challenging, fast-paced role excite you?

The this could be the perfect opportunity for you...

Chalkhill Hospital is a modern unit located in Haywards Heath. We are the only NHS Tier 4 CAMHS. service in Sussex and offer a unique and rewarding experience supporting young people to recover at a critical time in their development so they have the best chance to succeed in life.

We are looking for experienced Healthcare Support Workers to join us. We are a caring, compassionate and creative team aiming to deliver outstanding care to all of our young people and their families.

We understand that looking after our staff's health and well-being leads to safer services and better experiences for our young people, and so actively promote supervision, reflection, training opportunities and team away days. This is a challenging but hugely rewarding role with lots of progression available to the right person.

We support the Nurse Associate training programme amongst other developmental opportunities.

Main duties of the job

As a Healthcare Support Worker your main responsibilities will be to maintain a safe, therapeutic environment and implement young people's care plans under the supervision of a registered nurse. For example, this may include supporting a young person to develop coping strategies to help reduce self-harm.

You will be required to communicate with patients, relatives and carers and assisting with clinical duties, including personal care and ensuring infection prevention and control standards are maintained.

You will also undertake personal care duties for service users in hospital, report patient's conditions to qualified staff and document care delivery in patients notes.

You will need to use your strong communication skills, attention to detail and motivation to constantly improve the way we work.

About us

Chalkhill Hospital is a modern, unit located in Haywards Heath, West Sussex. We offer a unique and rewarding experience supporting young people to recover at a critical time in their development so they have the best chance to succeed in life.

We are fortunate to be located 20 minutes from Brighton and the seaside, close to the Sussex Downs National Park and just a short train ride away from London. The opportunity to relax outdoors has been invaluable to staff during the pandemic.

We receive consistent feedback from our staff that we are a really compassionate, friendly and fun team to work with so, come and join us!

We'd love you to join an organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Other key staff survey results include:

70% highlighting flexible working opportunities as a key point for satisfaction at work

79% reporting feeling able to make suggestions to improve the work within their team

77% identifying the opportunities to show initiative in their roles

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

354-CS-21695

Job locations

Chalkhill

Princess Royal Hospital

Haywards Heath

RH16 4EX

Job description

Job responsibilities

ESSENTIAL REQUIREMENTS

In order to be a successful Healthcare Suport Worker in our team you will:

- Have a recognised qualification in an area related to the workplace or equivalent technical/life skills
- Be fit to undertake any duties related to the role including physical interventions for the management of violence and aggression
- Have experience working as part of a team
- Have excellent communication skills
- Have evidence of a commitment to lifelong learning
- Have a professional and friendly demeanour

It would also be advantageous if you:

- Have experience working within a mental health setting
- NVQ Level 2 in care

See attached Job Description and Person Specification for full details

Job description

Job responsibilities

ESSENTIAL REQUIREMENTS

In order to be a successful Healthcare Suport Worker in our team you will:

- Have a recognised qualification in an area related to the workplace or equivalent technical/life skills
- Be fit to undertake any duties related to the role including physical interventions for the management of violence and aggression
- Have experience working as part of a team
- Have excellent communication skills
- Have evidence of a commitment to lifelong learning
- Have a professional and friendly demeanour

It would also be advantageous if you:

- Have experience working within a mental health setting
- NVQ Level 2 in care

See attached Job Description and Person Specification for full details

Person Specification

Qualifications

Essential

Experience working with children and young people

Knowledge/Experience

Essential

Experience of analysing and communicating complex information verbally and in writing

Person Specification

Qualifications

Essential

Experience working with children and young people

Knowledge/Experience

Essential

Experience of analysing and communicating complex information verbally and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.