Team Secretary

Sussex Partnership NHS Foundation Trust

The closing date is 23 March 2025

Job summary

Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?

We are looking for a friendly, enthusiastic and self-motivated individual to join our busy Assessment & Treatment Service, based at Chapel Street Clinic, Chichester. As well as Chichester, our services cover care in the community for Bognor, Midhurst and the surrounding areas.

You will work as part of a team, ensuring an efficient and confidential service. The role provides plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.

Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential for this rewarding role.

Main duties of the job

The role supports one of our psychiatrists and the wider clinical team with administrative and secretarial duties, including:

Typing and sending clinic letters

Booking appointments and diary management

Telephone calls to and from service users, carers, staff

Minuting meetings on an ad hoc basis (training will be provided)

Providing reception and switchboard cover

You will require:

GCSE standard or equivalent in Maths and English

RSA III/OCR equivalent

Fast and accurate typing skills

An eye for detail

Previous secretarial/administration experience

Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook

The ability to remain calm under pressure

Please refer to the job description and person specification for full details.

About us

We are a busy, friendly and caring administration team, based at Chapel Street Clinic in the heart of Chichester's city centre. We provide secretarial and administrative support to a variety of clinical staff across the patch. The administration team consists of telephonists, receptionists, secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:

Generous holiday entitlement, starting at 27 days + bank holidays per annum.

Car parking reimbursement.

NHS pension.

Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).

Access to numerous wellbeing and support programmes.

Excellent supervision programmes, with ongoing opportunities for training and development.

The opportunity to grow professionally in the Trust.

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

354-AC-21089

Job locations

Chapel Street Clinic

Chapel Street

Chichester

PO19 1BX

Job description

Job responsibilities

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, mental health practitioners and support workers.

This is a full time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Nina McLagan, Admin Team Leader (see contact details below).

Job description

Job responsibilities

This is a full time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification attached for more details.

For any questions, please contact Nina McLagan, Admin Team Leader (see contact details below).

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information