Bank Team Support Admin

Sussex Partnership NHS Foundation Trust

This job is now closed

Job summary

We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide reception and administration support to the High Weald Lewes and Havens Assessment Team at our Hill Rise, Newhaven site.

In this role you will be undertaking administration support to our Medic Support and Medics within the Assessment and Treatment Service. The role will also require reception cover along with general administration support to the clinicians including photocopying, post duties and keeping patients records up to date.

The ability to work as part of a team is essential and you will need experience of working in an office environment and providing reception support. Communication skills will also prove vital to the role as you will have contact with patients and staff.

A good working knowledge of Microsoft Office applications is essential and previous experience working in a healthcare setting and using patient systems would be advantageous.

Main duties of the job

To produce from audio and typed notes, word processed letters to a high standard of presentation and accuracy.

Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system, post duties and sending documents to Pharmacies and GP surgeries

Undertaking the clerking of medic clinics, arranging and managing patient appointments and updating patient details on the patient information system.

Attending and producing minutes of the weekly clinical MDT meeting.

Undertaking reception duties when required. Welcoming visitors and providing assistance, including arrangements for access requirements, ensuring that the appropriate staff member is informed of their arrival.

First point of contact for calls to the service, transferring calls to the appropriate staff member, answering queries where appropriate or seeking help when necessary

About us

The High Weald Lewes and Havens Assessment and Treatment Service includes Psychiatrists, Nurses, Occupational Therapists, Psychologists, Support Workers and General Mental Health Practitioners. The post is based at our Hillrise, Newhaven site working within the Administration Team which comprises of 12 staff.

As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

You can expect to receive:

Access to numerous wellbeing and support programmes
Excellent supervision programmes, with ongoing opportunities for training and development
Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)

Date posted

06 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£12.45 an hour per hour

Contract

Bank

Working pattern

Flexible working

Reference number

354-AE-21015

Job locations

Hill Rise

Church Hill

Newhaven East Sussex

BN9 9HH

Job description

Job responsibilities

Please see attached job description and personal specification for further information.

Any questions or queries please contact Sammie Williams

Job description

Job responsibilities

Please see attached job description and personal specification for further information.

Any questions or queries please contact Sammie Williams

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent evidenced experience
GCSE or equivalent at Grade C or above to include English and Maths

Knowledge/Experience

Essential

Proven experience of a range of administration and secretarial procedures
Understanding of medical terminology
Proven typing experience including audio typing.
Experience of producing documents to a high standard of presentation and accuracy.
Experience of generating own correspondence
Experience of maintaining office systems.
Experience of working as part of a team
Experience of working within the NHS.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent evidenced experience
GCSE or equivalent at Grade C or above to include English and Maths

Knowledge/Experience

Essential

Proven experience of a range of administration and secretarial procedures
Understanding of medical terminology
Proven typing experience including audio typing.
Experience of producing documents to a high standard of presentation and accuracy.
Experience of generating own correspondence
Experience of maintaining office systems.
Experience of working as part of a team
Experience of working within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.