Job summary
Applications are invited for the post of Chief Clinical Information Officer (CCIO) within the Digital Directorate. The digital arena has never been as important for the NHS as it is now and there is strong commitment within SPFT to develop the digital and data capabilities necessary to achieve our ambitions.
We are seeking an individual that recognises the importance of continuous improvement and clinically led transformation for the benefit of people in the communities we serve. This role will provide clinical and transformational leadership to the Digital, Data and Technology portfolio and contribute to the strategic direction of Digital and Data technology design, implementation, and delivery.
The post holder will be responsible for Digital Clinical Safety and Divisional Digital Clinical leads to support the delivery of digital healthcare transformation and supporting the assessment and implementation of NHS standards for digital healthcare technology. As a part of this team you will be critical to the delivery of innovative, transformational, safe digital healthcare and digital leadership across SPFT.
The successful applicant will be able to demonstrate experience of leading significant change, delivering tangible and sustained improvements and a wide ranging knowledge and experience of using information and analytics, and harnessing technology to drive service improvement. A postgraduate qualification in digital/informatics related discipline is desirable.
Main duties of the job
The Chief Clinical Information Officer (CCIO) will provide the expert advice, leadership and management necessary to support the safe and efficient design, implementation, and use of clinical digital systems to deliver improvements to the quality of care and patient outcomes. The post-holder will provide expert clinical informatics advice and guidance; working collaboratively with key stakeholders (across acute and community settings) to ensure clinical and patient involvement in the planning, development, delivery and evaluation of systems and services.The postholder will be responsible for leading all clinical engagement activities of the Trust's new acute EPR programme and ensuring all clinical professions are appropriately involved and demonstrate ownership in this significant transformational programme for the organisation.They will also promote innovation and champion the development of a clinically appropriate information culture across the organisation. They will line manage the clinical digital teams in delivering new and updated clinical digital systems implementations.In addition, the CCIO is the Trust's accountable Clinical Safety Officer for digital clinical systems used in the Trust. They are responsible for ensuring essential robust Clinical Safety Management processes are in place to deliver this requirement.
About us
At Sussex Partnership we are committed to providing opportunities for flexible working. If you would like to work differently to the hours advertised, please contact us to discuss this in more detail.
If you have neither lived or worked in Sussex before then please consider the following:
- Journey from the coast to the countryside in minutes
- A lifestyle including renowned cycle routes and picturesque walks, including the famous South Downs Way in the South Downs National Park
- Discovering the 140+ miles of scenic and historic Sussex coastline
- Easy access to airports - Gatwick and Heathrow are both within 90 minutes of the county, providing worldwide transport links
SPFT has a thriving research network and has been rated 'outstanding' in caring by the CQC and 'good' in all other domains.
Job description
Job responsibilities
Provide high quality clinical and informatics leadership across the Trust on the adoption and engagement in the use of digital technologies to support safe patient care, working in partnership with the Executive Team, Divisional Directors, and multi-professional leads. To provide the clinical leadership to support the delivery of the Trusts EPR programme, ensuring robust engagement and communication processes are in place with all clinical staff to provide appropriate input into the decision - making process. To be a key member of all necessary governance forums to act as advocate for the clinical staff. To provide clinical leadership to all digital clinical leads and clinical safety officer in the directorate including regular reviews and appraisals of their roles. To appoint and manage the digital and data clinical leads and the Clinical Safety Officer and to develop digital clinical leadership across all divisions. To act as the Senior Clinical Safety Officer for the trust and ensure that clinical safety cases are in place for clinical digital systems and manage and supervise the clinical safety officer to undertake regular reviews, to provide clinical safety assurance and sign off prior to clinical system in- house developments and implementations. Ensure the establishment and maintenance of good relationships and communication throughout the Divisions and with the wider Trust, promoting a culture where clinical staff are actively involved in the decisions on how digital systems and services are provided, governed, deployed and adopted. Ensure that all key stakeholders are consulted in the design, delivery, and evaluation of clinical digital systems, including patients, carers, clinicians, technical and programme teams and best-practice groups. Promote clinical digital leadership, nurturing digital capabilities and continuing professional development. Promote innovation and champion the development of an information/ digital culture that drives continuous clinical and business improvement across the organisation and act as a champion for health informatics as an enabler for safe and effective care. Provide expert advice and clinical leadership for the strategic direction of health informatics design, implementation, and delivery. To undertake face to face clinical work within a division as appropriate and by agreement. The post-holder will be required to maintain their CPD, their professional licence and work within clinical services. Complete ad hoc tasks and projects at the request of the Chief Digital Information Officer, Chief Medical Director and Chief Nurse.
Key Result Areas:1. Communication and Engagement Responsible for developing and delivering the clinical elements of the digital strategy to ensure highly complex messages reach the Trusts clinical audience and that all clinicians have a comprehensive awareness and understanding of the overall Digital Strategy, including the EPR programme. Communicate highly complex technology issues in a non-technical way, so the target clinical audience fully understand any communication, is essential. Actively manage clinical stakeholders, responding to and resolving any conflicts as they arise and using highly developed and sophisticated communication skills. Maintain active communication with key clinical members of implementation teams and persuade and influence stakeholders as required to meet agreed timelines. Establish and maintain effective professional and clinical networks across the organisation and beyond to support the clinical transformation and establish best practice for the use and development of clinical information systems. Foster strong supportive relationships and support the achievement of overall Trust objectives. Promote cultural change and inspire clinical staff and clinical stakeholders of the benefits of clinical digital systems to deliver significant patient safety, quality, and clinical efficiency and clinical management and outcomes. Provide presentations on clinical digital systems including highly- complex content and updates relating to the delivery of digital programmes. Effectively chair meetings on highly complex or contentious issues with internal and external parties, clinical, business, and operational staff and using effective negotiation and motivation skills deliver satisfactory agreed outcomes. Determine and advise the Senior Leadership Team/Executive Team on implications of national and local informatics policy/strategy development from a clinical perspective.2. Patient Care Ensure digital clinical systems support the delivery of best practice clinical care. Ensure that structures are in place to monitor effective and valid information flows within digital clinical systems which are necessary for the delivery of clinical care. Ensure that digital clinical systems implementation follows the guidance recommended in the Clinical Risk Management Plan in accordance with Clinical Risk Management Standards. Take a lead role to promote, support, review, and enhance the whole IT Clinical Safety Management System within the Trust. Use clinical experience to reasonably ensure Clinical Safety Cases accurately reflects the Risk Log for each system to ensure safe care can be delivered.3. Planning and Organising Contribute to the overall Trust Digital strategy and prepare, agree, and manage robust and highly- complex plans for the digital clinical work streams for short, medium, and long-term developments. Work with the Chief Medical Officer, Chief Nurse and senior clinical leaders across the Trust, to ensure clinical objectives within the digital strategy plans are aligned to the Trusts vision, values, and strategic objectives. Assess co-dependencies, potential constraints, risks, and current and emerging issues which may impact on the success of clinical digital system use in order to proactively develop mitigation plans to minimise their impact. Collaborate with local partners in any cross-organisational work in relation to clinical digital systems or solutions. Ensure that clinical digital systems are implemented in accordance with relevant patient safety standards and professional guidance. Provide advice and guidance in relation to the specification and development of new clinical digital systems. Validate the benefits and outcomes delivered by the introduction of clinical digital systems.4. Responsibility for Policy and Service Development and Implementation Work with the Chief Medical Officer, Chief Nurse and senior clinical leaders to ensure the development or revision of Trust-wide policies and procedures to underpin the delivery of clinical digital functionality. Lead on the development of clinical standards and policies for the use of clinical digital systems. Responsible for developing a high-level understanding of clinical digital functionality to enable the full exploitation of systems to support new clinical ways of working that are required to deliver the Trusts strategies. In collaboration with the Corporate Governance Team, examine current and emerging national policy and associated documentation and respond accordingly, disseminating knowledge at the appropriate level across the organisation and adjusting local plans where relevant. Working autonomously to interpret local and national policy relating to implementation and safety of clinical digital systems. Contribute to the development and maintenance of clinical pathways and associated guidelines and policies using the appropriate areas of clinical digital expertise as required. Ensure that actions identified in the Trusts Risk Register for clinical digital systems are translated into measurable service delivery. Ensure that proposed service redesigns to support the service improvement programme and transformation programmes requiring digital input meet clinical digital safety standards.5. Responsibility for Financial and Physical Resources The post-holder is responsible for the budget of several services and capital investment programmes. The post-holder has line management responsibility for 4 digital portfolios/service lines.6. Human Resources and Leadership Facilitating the appointment of all posts, the majority of which are digital clinicians, to the necessary clinical project delivery teams in a timely manner to meet key deadlines and necessary level of engagement to front line staff. To provide clinical leadership to the Clinical Digital Team to ensure their alignment to the dealing with digital issues presented by front-line staff. Work with the Chief Digital Information Officer, to input into annual appraisals and setting objectives for members of the Clinical Digital Team7. Teaching and Training Working with the Digital Directors be responsible for ensuring all training content, materials, and methodology, are appropriate to support the delivery of the clinical functionality of digital systems. This will ensure that clinical staff to feel confident in the use of new functionality at the time of go lives and minimise clinical risk. Responsible for ensuring that support is available for clinical staff at go lives of all aspects of clinical functionality within the Digital Programme to encourage system compliance, minimise risk and disruption to patient care. The post-holder is responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.8. Responsibilities for data and information resources Responsible for adapting and developing major Digital information systems to meet specifications relating to clinical practice. Act as the named Trust Clinical Safety Officer in accordance with ISB 0160 and ISB 0129 (Application of Patient Safety Risk Management to the Manufacture (ISB 0160) or Deployment and use of Health Software (ISB 0129)).
Job description
Job responsibilities
Provide high quality clinical and informatics leadership across the Trust on the adoption and engagement in the use of digital technologies to support safe patient care, working in partnership with the Executive Team, Divisional Directors, and multi-professional leads. To provide the clinical leadership to support the delivery of the Trusts EPR programme, ensuring robust engagement and communication processes are in place with all clinical staff to provide appropriate input into the decision - making process. To be a key member of all necessary governance forums to act as advocate for the clinical staff. To provide clinical leadership to all digital clinical leads and clinical safety officer in the directorate including regular reviews and appraisals of their roles. To appoint and manage the digital and data clinical leads and the Clinical Safety Officer and to develop digital clinical leadership across all divisions. To act as the Senior Clinical Safety Officer for the trust and ensure that clinical safety cases are in place for clinical digital systems and manage and supervise the clinical safety officer to undertake regular reviews, to provide clinical safety assurance and sign off prior to clinical system in- house developments and implementations. Ensure the establishment and maintenance of good relationships and communication throughout the Divisions and with the wider Trust, promoting a culture where clinical staff are actively involved in the decisions on how digital systems and services are provided, governed, deployed and adopted. Ensure that all key stakeholders are consulted in the design, delivery, and evaluation of clinical digital systems, including patients, carers, clinicians, technical and programme teams and best-practice groups. Promote clinical digital leadership, nurturing digital capabilities and continuing professional development. Promote innovation and champion the development of an information/ digital culture that drives continuous clinical and business improvement across the organisation and act as a champion for health informatics as an enabler for safe and effective care. Provide expert advice and clinical leadership for the strategic direction of health informatics design, implementation, and delivery. To undertake face to face clinical work within a division as appropriate and by agreement. The post-holder will be required to maintain their CPD, their professional licence and work within clinical services. Complete ad hoc tasks and projects at the request of the Chief Digital Information Officer, Chief Medical Director and Chief Nurse.
Key Result Areas:1. Communication and Engagement Responsible for developing and delivering the clinical elements of the digital strategy to ensure highly complex messages reach the Trusts clinical audience and that all clinicians have a comprehensive awareness and understanding of the overall Digital Strategy, including the EPR programme. Communicate highly complex technology issues in a non-technical way, so the target clinical audience fully understand any communication, is essential. Actively manage clinical stakeholders, responding to and resolving any conflicts as they arise and using highly developed and sophisticated communication skills. Maintain active communication with key clinical members of implementation teams and persuade and influence stakeholders as required to meet agreed timelines. Establish and maintain effective professional and clinical networks across the organisation and beyond to support the clinical transformation and establish best practice for the use and development of clinical information systems. Foster strong supportive relationships and support the achievement of overall Trust objectives. Promote cultural change and inspire clinical staff and clinical stakeholders of the benefits of clinical digital systems to deliver significant patient safety, quality, and clinical efficiency and clinical management and outcomes. Provide presentations on clinical digital systems including highly- complex content and updates relating to the delivery of digital programmes. Effectively chair meetings on highly complex or contentious issues with internal and external parties, clinical, business, and operational staff and using effective negotiation and motivation skills deliver satisfactory agreed outcomes. Determine and advise the Senior Leadership Team/Executive Team on implications of national and local informatics policy/strategy development from a clinical perspective.2. Patient Care Ensure digital clinical systems support the delivery of best practice clinical care. Ensure that structures are in place to monitor effective and valid information flows within digital clinical systems which are necessary for the delivery of clinical care. Ensure that digital clinical systems implementation follows the guidance recommended in the Clinical Risk Management Plan in accordance with Clinical Risk Management Standards. Take a lead role to promote, support, review, and enhance the whole IT Clinical Safety Management System within the Trust. Use clinical experience to reasonably ensure Clinical Safety Cases accurately reflects the Risk Log for each system to ensure safe care can be delivered.3. Planning and Organising Contribute to the overall Trust Digital strategy and prepare, agree, and manage robust and highly- complex plans for the digital clinical work streams for short, medium, and long-term developments. Work with the Chief Medical Officer, Chief Nurse and senior clinical leaders across the Trust, to ensure clinical objectives within the digital strategy plans are aligned to the Trusts vision, values, and strategic objectives. Assess co-dependencies, potential constraints, risks, and current and emerging issues which may impact on the success of clinical digital system use in order to proactively develop mitigation plans to minimise their impact. Collaborate with local partners in any cross-organisational work in relation to clinical digital systems or solutions. Ensure that clinical digital systems are implemented in accordance with relevant patient safety standards and professional guidance. Provide advice and guidance in relation to the specification and development of new clinical digital systems. Validate the benefits and outcomes delivered by the introduction of clinical digital systems.4. Responsibility for Policy and Service Development and Implementation Work with the Chief Medical Officer, Chief Nurse and senior clinical leaders to ensure the development or revision of Trust-wide policies and procedures to underpin the delivery of clinical digital functionality. Lead on the development of clinical standards and policies for the use of clinical digital systems. Responsible for developing a high-level understanding of clinical digital functionality to enable the full exploitation of systems to support new clinical ways of working that are required to deliver the Trusts strategies. In collaboration with the Corporate Governance Team, examine current and emerging national policy and associated documentation and respond accordingly, disseminating knowledge at the appropriate level across the organisation and adjusting local plans where relevant. Working autonomously to interpret local and national policy relating to implementation and safety of clinical digital systems. Contribute to the development and maintenance of clinical pathways and associated guidelines and policies using the appropriate areas of clinical digital expertise as required. Ensure that actions identified in the Trusts Risk Register for clinical digital systems are translated into measurable service delivery. Ensure that proposed service redesigns to support the service improvement programme and transformation programmes requiring digital input meet clinical digital safety standards.5. Responsibility for Financial and Physical Resources The post-holder is responsible for the budget of several services and capital investment programmes. The post-holder has line management responsibility for 4 digital portfolios/service lines.6. Human Resources and Leadership Facilitating the appointment of all posts, the majority of which are digital clinicians, to the necessary clinical project delivery teams in a timely manner to meet key deadlines and necessary level of engagement to front line staff. To provide clinical leadership to the Clinical Digital Team to ensure their alignment to the dealing with digital issues presented by front-line staff. Work with the Chief Digital Information Officer, to input into annual appraisals and setting objectives for members of the Clinical Digital Team7. Teaching and Training Working with the Digital Directors be responsible for ensuring all training content, materials, and methodology, are appropriate to support the delivery of the clinical functionality of digital systems. This will ensure that clinical staff to feel confident in the use of new functionality at the time of go lives and minimise clinical risk. Responsible for ensuring that support is available for clinical staff at go lives of all aspects of clinical functionality within the Digital Programme to encourage system compliance, minimise risk and disruption to patient care. The post-holder is responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.8. Responsibilities for data and information resources Responsible for adapting and developing major Digital information systems to meet specifications relating to clinical practice. Act as the named Trust Clinical Safety Officer in accordance with ISB 0160 and ISB 0129 (Application of Patient Safety Risk Management to the Manufacture (ISB 0160) or Deployment and use of Health Software (ISB 0129)).
Person Specification
Qualifications
Essential
- Full clinical registration with a licence to practice
- No current professional body undertakings, restrictions or warnings
- Certified Clinical Safety Officer
- Demonstrable evidence of extensive continuing professional development.
- Masters level degree in either informatics, digital healthcare leadership, business analysis or process re-engineering, or equivalent (or relevant experience).
Desirable
- Registered with a professional body related to informatics e.g. FEDIP, The Chartered Institute for IT, or the Faculty of Clinical Informatics (FCI).
- Agile or PRINCE2 Practitioner (or equivalent project management methodology) and a high level of knowledge for Programme and Project Management.
- NHS Digital Academy Programme Graduate
Knowledge
Essential
- Broad knowledge of new technologies and their potential for application in healthcare and understanding of the wider NHS Informatics agenda.
- Ability to provide a strategic overview of the development of clinical digital systems to support high quality care and organisational effectiveness.
- Organisation development: understanding of the requirements of an information culture and an interest in emerging technologies, clinical information systems outcomes and measures
- Patient safety: Responsibility for clinical risk management of clinical informatics systems and services in accordance with NHS standards.
- Knowledge of clinical pathways across Mental Health and Learning Disabilities and knowledge of corporate objectives and key pressures across the Trust.
- Significant experience in clinical practice as a doctor, nurse, allied healthcare professional or pharmacist.
- Management experience at a senior level.
- Demonstrable experience in leading at least one digital change programme, such as deployment of an Electronic Patient Record system to improve care quality, within the last three years.
- Change management experience related to the planning and delivery of work in a clinical setting with demonstrated success in overcoming resistance to a change in clinical working practice.
- Experience of translating business requirements into information/system requirements, and producing other documentation associated with the implementation of IT systems; e.g. Business Cases, Risk Assessments, Risk/Issues Logs, Policies, Procedures, Process Maps, Work Plans.
- Ability to engage effectively with a broad range of stakeholders within and outside the organisation
- Experience of working with non-clinical and clinical staff to develop shared understanding of issues and agreeing a common approach to resolution
- Able to demonstrate an ability to lead and motivate individuals and teams
- Experience of managing budgets across multiple services and/or programmes.
Skills
Essential
- Strong interpersonal and communication skills - both written and oral; demonstrated in settings within and outside the organisation involving front line staff to Director level. Able to express complicated, multi-stranded concepts in an accessible way, both verbally and in writing and in a multi-professional environment.
- Excellent planning and organisation skills relating to creating and maintaining electronic filing systems, locating data and information, and meeting deadlines and planning, organising and chairing internal and cross-sector meetings.
- Skilled negotiator and high- level influencing skills, able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes.
Approach/Values
Essential
- Demonstrate understanding and support of the Trust's values
- Passionate about the digital clinical agenda with a positive, persuasive and inclusive style. Credible in a multi-professional environment.
- Ability to develop and maintain effective clinical networks.
Person Specification
Qualifications
Essential
- Full clinical registration with a licence to practice
- No current professional body undertakings, restrictions or warnings
- Certified Clinical Safety Officer
- Demonstrable evidence of extensive continuing professional development.
- Masters level degree in either informatics, digital healthcare leadership, business analysis or process re-engineering, or equivalent (or relevant experience).
Desirable
- Registered with a professional body related to informatics e.g. FEDIP, The Chartered Institute for IT, or the Faculty of Clinical Informatics (FCI).
- Agile or PRINCE2 Practitioner (or equivalent project management methodology) and a high level of knowledge for Programme and Project Management.
- NHS Digital Academy Programme Graduate
Knowledge
Essential
- Broad knowledge of new technologies and their potential for application in healthcare and understanding of the wider NHS Informatics agenda.
- Ability to provide a strategic overview of the development of clinical digital systems to support high quality care and organisational effectiveness.
- Organisation development: understanding of the requirements of an information culture and an interest in emerging technologies, clinical information systems outcomes and measures
- Patient safety: Responsibility for clinical risk management of clinical informatics systems and services in accordance with NHS standards.
- Knowledge of clinical pathways across Mental Health and Learning Disabilities and knowledge of corporate objectives and key pressures across the Trust.
- Significant experience in clinical practice as a doctor, nurse, allied healthcare professional or pharmacist.
- Management experience at a senior level.
- Demonstrable experience in leading at least one digital change programme, such as deployment of an Electronic Patient Record system to improve care quality, within the last three years.
- Change management experience related to the planning and delivery of work in a clinical setting with demonstrated success in overcoming resistance to a change in clinical working practice.
- Experience of translating business requirements into information/system requirements, and producing other documentation associated with the implementation of IT systems; e.g. Business Cases, Risk Assessments, Risk/Issues Logs, Policies, Procedures, Process Maps, Work Plans.
- Ability to engage effectively with a broad range of stakeholders within and outside the organisation
- Experience of working with non-clinical and clinical staff to develop shared understanding of issues and agreeing a common approach to resolution
- Able to demonstrate an ability to lead and motivate individuals and teams
- Experience of managing budgets across multiple services and/or programmes.
Skills
Essential
- Strong interpersonal and communication skills - both written and oral; demonstrated in settings within and outside the organisation involving front line staff to Director level. Able to express complicated, multi-stranded concepts in an accessible way, both verbally and in writing and in a multi-professional environment.
- Excellent planning and organisation skills relating to creating and maintaining electronic filing systems, locating data and information, and meeting deadlines and planning, organising and chairing internal and cross-sector meetings.
- Skilled negotiator and high- level influencing skills, able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes.
Approach/Values
Essential
- Demonstrate understanding and support of the Trust's values
- Passionate about the digital clinical agenda with a positive, persuasive and inclusive style. Credible in a multi-professional environment.
- Ability to develop and maintain effective clinical networks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
