Team Secretary

Sussex Partnership NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen for a Team Secretary to join our admin team here at Hastings and Rother ATS, which is part of Sussex Partnership foundation Trust secondary mental health service and based at Cavendish House in the heart of Hastings with good parking and transport links.

This role will include working across various parts of our team, supporting our physical health team, our duty team and being point of contact on the phone for patients, family, carers and third parties, working closely with both admin and clinicians to provide a professional service to our patients and their family and carers

Main duties of the job

This role will include supporting our Physical Health Team in managing appointments for them and any paperwork related to their work
Dealing with phones queries from a range of sources.
Dealing with calls/ queries in a timely and efficient manner
Supporting our Duty Team with a range of admin tasks on Tuesday and Thursday when other admin is off.
To support Reception and other admin functions as needed due to annual leave or unexpected absences.
To support our wider clinical team in a range of admin duties.

About us

The Trust offers the following:

NHS Pension contributions
Flexible Working patterns
Child care vouchers
Excellent training and development opportunities
NHS Discounts
Employee Assistance Programme

Date posted

12 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

354-AE-20946-A

Job locations

Cavendish House

Hastings

TN34 3AA

Job description

Job responsibilities

Our ideal candidate would be;

Someone that has good communication skills
Able to deal with people with skill and compassion
Able to carry out their duties in a timely and efficient manner
- Able to work on their own and prioritise their workload and have an awareness of what is happening around them.
- Be flexible and happy to help out across the team.
The successful candidate will work with the support of the wider admin and clinical team, with regular supervision and support.

Full training will be given

Previous applicants need not apply.

Job description

Job responsibilities

Our ideal candidate would be;

Someone that has good communication skills
Able to deal with people with skill and compassion
Able to carry out their duties in a timely and efficient manner
- Able to work on their own and prioritise their workload and have an awareness of what is happening around them.
- Be flexible and happy to help out across the team.
The successful candidate will work with the support of the wider admin and clinical team, with regular supervision and support.

Full training will be given

Previous applicants need not apply.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge & Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team
Experience of working within the NHS

Knowledge

Essential

Proven experience of working as an administrator
Experiencing of generating own correspondence

Planning and Organisational skills

Essential

Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
Ability to work on own initiative and prioritise own workload
Ability to work to deadlines and deal with conflicting demands

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge & Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team
Experience of working within the NHS

Knowledge

Essential

Proven experience of working as an administrator
Experiencing of generating own correspondence

Planning and Organisational skills

Essential

Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
Ability to work on own initiative and prioritise own workload
Ability to work to deadlines and deal with conflicting demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.