Job summary
The Sussex Mindfulness Centre (SMC) Administrator will provide an effective and efficient administrative service to SMC focusing on supporting our Business Manager with digital communications about particular training programmes, promoting SMC events and work streams as required.
The post holder will support the SMC Business Manager and other members of the team by updating the SMC website, and be responsible for managing Customer Relationship Management (CRM) within E-shot and must be able to communicate with internal and external stakeholders at all levels.
To consistently deliver a client focused service, which promotes good customer service and effective working relationships
Main duties of the job
This post holder will provide a high quality administrative service to the Business manager. The postholder will be involved in the administration of event promotion, a range of training events and courses provided by the centre. They will provide administrative support to those in the team marketing and promoting these activities. They may also be involved in the delivery of online or face to face events such as our annual conference and master classes. Events management experience would be an advantage.
They will ideally have some familiarity or administrative experience of communications and of social media and/or websites in particular. They will be have a sound knowledge of the Microsoft Office suite and experience of maintaining spreadsheets, databases and other office systems. They will have excellent organisational and communication skills and be able to plan their own workload. They will be able to work within the unique culture and values of the NHS and fit into the SMC team of mindfulness researchers, trainers, teachers, administrators, interns and assistants who work in a friendly, mutually respectful and collaborative way.
This post is currently predominantly home working with occasional face to face meetings and events in Brighton. Flexible working hours are encouraged. There is likely to be the option in the future to extend the hours and to make the currently fixed term post substantive.
About us
Sussex Mindfulness Centre (SMC) (https://sussexmindfulnesscentre.nhs.uk/), part of Sussex Partnership NHS Foundation Trust, was founded in 2011 and is now one of the leading mindfulness centres in the UK. SMC seeks to promote individual wellbeing and effective organisational cultures through mindfulness and compassion work. It stands out through its synergistic development of high-level research, high-quality trainings and the delivery of mindfulness-based approaches within the NHS. It provides two mindfulness-based training locally, leads national training in NHS Talking Therapies for Anxiety and Depression services and is the UK host for Mindful Self-Compassion teacher training
Sussex Partnership provides mental health and learning disability care for children, young people and adults across Sussex and Hampshire.
You'll be joining an organisation which is committed to improving patient care. We try to do this by listening to and learning from feedback, carrying our healthcare research and putting it into practice, developing new ways of providing services in partnership with others, and helping staff develop through access to education and training.
With services covering Sussex, Hampshire and Kent, there's plenty of choice about where to work and live if you join us. We've got the sea right on our doorstep, as well as the vibrant city of Brighton and Hove, areas of natural outstanding beauty and many historic towns.
Job description
Job responsibilities
To provide a professional administrative support service, using appropriate IT software packages, including Word, Excel and Outlook,Ticket Tailor, Oracle, Jotform and E-shot, working to strict timescales and to a high standard of accuracy, following the correct Trust presentation standards.
To support the SMC Business Manager with saving of communications materials and media assets in specified locations, ensuring that all documentation and assets are secure, up to date, accurate and retrievable.
To create and maintain complex spreadsheets and/or google docs in order to send personalised emails about particular events and training, in a systematic and ongoing way, ensuring that they are kept up to date and accessible to all members of team.
To liaise with the Business Manager and the communications team around yearly updates for internal and external websites and manage the SMC newsletter schedule.
Under the guidance of the Business Manager to assist with promoting training and events for SMC including liaising with training facilitators and attendees
Job description
Job responsibilities
To provide a professional administrative support service, using appropriate IT software packages, including Word, Excel and Outlook,Ticket Tailor, Oracle, Jotform and E-shot, working to strict timescales and to a high standard of accuracy, following the correct Trust presentation standards.
To support the SMC Business Manager with saving of communications materials and media assets in specified locations, ensuring that all documentation and assets are secure, up to date, accurate and retrievable.
To create and maintain complex spreadsheets and/or google docs in order to send personalised emails about particular events and training, in a systematic and ongoing way, ensuring that they are kept up to date and accessible to all members of team.
To liaise with the Business Manager and the communications team around yearly updates for internal and external websites and manage the SMC newsletter schedule.
Under the guidance of the Business Manager to assist with promoting training and events for SMC including liaising with training facilitators and attendees
Person Specification
Essential
Essential
- Good working knowledge of a wide range of administration procedures gained through training and experience in administrative posts
Essential
Essential
- Experience of maintaining spreadsheets, databases, and other office systems
Desirable
Desirable
- Experience of posting and updating websites
Essential
Essential
- Effective organisational and planning skills
Essential
Essential
- Ability to manage and prioritise work under pressure, whilst achieving targets
essential
Essential
- Ability to create and maintain effective working relationships with individuals at all levels
Person Specification
Essential
Essential
- Good working knowledge of a wide range of administration procedures gained through training and experience in administrative posts
Essential
Essential
- Experience of maintaining spreadsheets, databases, and other office systems
Desirable
Desirable
- Experience of posting and updating websites
Essential
Essential
- Effective organisational and planning skills
Essential
Essential
- Ability to manage and prioritise work under pressure, whilst achieving targets
essential
Essential
- Ability to create and maintain effective working relationships with individuals at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
