Job summary
To ensure efficient operation of Basingstoke CAMHS clinic and reception area, and to deal with members of the general public.
To consistently deliver a client focussed service, which promotes goodcustomer service and effective working relationships.
Please be aware that anyone applying for a post with CAMHS Hampshire will be subject to TUPE transfer.
Under the Transfer of Undertakings (Protection of Employment Regulations) (TUPE) all substantive Hampshire CAMHS staff who are employed by Sussex Partnership NHS Foundation Trust (SPFT) will transfer to either Southern Health Foundation Trust, or to Surrey and Borders Foundation Trust. The TUPE transfer from Sussex Partnership NHS Foundation Trust effective from 1st February 2024.
The Consultation document for TUPE transfer will be made available for all successful applicants.
Main duties of the job
The candidate will be responsible for covering the reception desk, covering phones, generic shared inbox and overseeing a wide variety of daily tasks to support the wider team, service users. and their families.
About us
No two days are the same at Basingstoke CAMHS, the ideal candidate will be an efficient proactive team player, proactive and friendly.
Job description
Job responsibilities
The ideal candidate will support with ensuring cohesive daily running of Basingstoke CAMHS.
Daily tasks include phones, emails and front desk. there are many other weekly and monthly tasks that will also require reception support to support the wider admin team to support the functioning of Basingstoke CAMHS.
Job description
Job responsibilities
The ideal candidate will support with ensuring cohesive daily running of Basingstoke CAMHS.
Daily tasks include phones, emails and front desk. there are many other weekly and monthly tasks that will also require reception support to support the wider admin team to support the functioning of Basingstoke CAMHS.
Person Specification
Qualifications
Essential
- NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- PC skills and knowledge of Microsoft Office software
Knowledge/Experience
Essential
- Previous reception and switchboard experience
- Experience of working with the public
Skills
Essential
- Excellent communication skills
- Able to use own initiative
- Ability to work within confidential setting
- Good listening skills
- Ability to keep accurate records
- Excellent telephone manner
- Able to work under pressure
- Good timekeeping
Person Specification
Qualifications
Essential
- NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- PC skills and knowledge of Microsoft Office software
Knowledge/Experience
Essential
- Previous reception and switchboard experience
- Experience of working with the public
Skills
Essential
- Excellent communication skills
- Able to use own initiative
- Ability to work within confidential setting
- Good listening skills
- Ability to keep accurate records
- Excellent telephone manner
- Able to work under pressure
- Good timekeeping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
