Administration Assistant

Sussex Partnership NHS Foundation Trust

This job is now closed

Job summary

To deliver an effective and competent level of administrative support to the team and consistently deliver a client focussed service, which promotes good customer service and effective working relationships in a role which is fast paced.

Main duties of the job

Reception and phone cover.

Inbox Management.

Scanning, uploading and photocopying.

Supporting admin and wider team.

Use of in house systems.

Deal with urgent and routine enquires in a timely manner.

About us

The Hampshire Eating Disorders Team is a countywide team covering Hampshire. The team work alongside Hampshire CAMHS. Our clinicians are based within a Hampshire CAMHS clinic.

Date posted

12 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

354-CH-20803

Job locations

Avalon House

Winchester

SO23 0HU

Job description

Job responsibilities

Able to work on own initiative and prioritise work, within defined policies and procedures and to set timescales.

Have a flexible/adaptable approach to their work in order to meet various deadlines.

Produce documents to a good standard, using Trust templates, in line with Trust guidelines.

Type documents, letters, emails and reports when required.

Photocopy, scan and upload documents when required.

Input data into Carenotes and Excel databases, monitor and print reports from computerised systems when required.

Deal with routine enquiries in a pleasant and helpful manner, communicate relevant information and refer to others as appropriate.

Answer telephone calls, take messages and pass on accurately in a timely manner to the relevant departments/person and record them in Carenotes.

Make room bookings and ensure that electronic diaries are kept up to date.

Assist with organising meetings and events as requested.

Cover reception, meet, greet and direct visitors and staff.

Store documents when required in accordance with the Trust Health Records policy.

Ensure that general office supply levels are maintained.

Demonstrate office systems to new starters.

Ensure that general office supply levels are maintained.

Job description

Job responsibilities

Able to work on own initiative and prioritise work, within defined policies and procedures and to set timescales.

Have a flexible/adaptable approach to their work in order to meet various deadlines.

Produce documents to a good standard, using Trust templates, in line with Trust guidelines.

Type documents, letters, emails and reports when required.

Photocopy, scan and upload documents when required.

Input data into Carenotes and Excel databases, monitor and print reports from computerised systems when required.

Deal with routine enquiries in a pleasant and helpful manner, communicate relevant information and refer to others as appropriate.

Answer telephone calls, take messages and pass on accurately in a timely manner to the relevant departments/person and record them in Carenotes.

Make room bookings and ensure that electronic diaries are kept up to date.

Assist with organising meetings and events as requested.

Cover reception, meet, greet and direct visitors and staff.

Store documents when required in accordance with the Trust Health Records policy.

Ensure that general office supply levels are maintained.

Demonstrate office systems to new starters.

Ensure that general office supply levels are maintained.

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above

Knowledge/Experience

Essential

Previous experience of working in an administrative environment using computerised data systems
Understanding of Data Protection Act
Experience of working in a customer service environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information