Sussex Partnership NHS Foundation Trust

Admin Team Support

This job is now closed

Job summary

We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide reception and administration support to the High Weald Lewes and Havens Assessment Team at our Millwood, Uckfield site.

In this role you will be undertaking reception duties and provide administration support including photocopying, post duties and keeping patients records up to date.

The ability to work as part of a team is essential and you will need experience of working in an office environment and providing reception support. Communication skills will also prove vital to the role as you will have contact with patients and staff.

A good working knowledge of Microsoft Office applications is essential and previous experience working in a healthcare setting and using patient systems would be advantageous.

The role is a fixed term contract initially for 6 months and may be extended. 37.5 hours per week. Monday to Friday 9am - 5pm

Main duties of the job

Welcoming visitors and providing assistance, including arrangements for access requirements and ensuring that the appropriate staff member is informed of their arrival.
First point of contact for calls to the service, transferring calls to the appropriate staff member, answering queries where appropriate or seeking help when necessary.
To produce from audio and typed notes clinical letters to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines.
Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system, post duties and sending documents to Pharmacies and GP surgeries

About us

The High Weald Lewes and Havens Assessment and Treatment Service includes Psychiatrists, Nurses, Occupational Therapists, Psychologists, Support Workers and General Mental Health Practitioners. The post is based at our Millwood, Uckfield site working within the Administration Team which comprises of 9 staff.

As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

You can expect to receive:

Access to numerous wellbeing and support programmes
Excellent supervision programmes, with ongoing opportunities for training and development
Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
Superb NHS Pension

Generous holiday entitlement (starts at 27 days + bank holidays)

Date posted

28 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

354-AE-20871

Job locations

Millwood Uckfield Community Hospital

Framfield Road

Uckfield

TN22 5AW

Job description

Job responsibilities

Please see job descriptions for full details of the main responsibilities of this role. Please contact the person detailed with any questions.

Job description

Job responsibilities

Please see job descriptions for full details of the main responsibilities of this role. Please contact the person detailed with any questions.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience/Knowledge

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience/Knowledge

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.