Sussex Partnership NHS Foundation Trust

Team Secretary

This job is now closed

Job summary

To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

Main duties of the job

To provide comprehensive and efficient secretarial support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
Liaise with other directorates and staff at all levels, both internally and externally.
Ensure that all documents and correspondence are filed correctly.
To produce from audio and hand written notes, word processed letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. Some letters and reports may contain very distressing content.
To be responsible for initiating and sending out, without reference, routine correspondence and a variety of self help information.
To be responsible for maintaining comprehensive filing and database systems.
To establish and maintain office systems, including bring forward system for the department.

About us

As a mental health trust Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.

Your benefits:

Free parking on-site
Access to a host of discount schemes
Excellent NHS Pension
Generous holiday entitlement (starting at 27 days + 8 bank holidays!)
Access to full psychological support, via our internal wellbeing team
Excellent supervision programmes, with ongoing opportunities for training and development
A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC

Date posted

28 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

354-CS-21346

Job locations

Aldrington House

35 New Church Road

Hove

BN3 4AG

Job description

Job responsibilities

In order to be a successful Team Secretary in our service, you will have:

Extensive knowledge of a full range of Administrative procedures
Knowledge of software programmes / packages
Previous experience in a similar role

See attached Job Description and Person Specification for full details.

Job description

Job responsibilities

In order to be a successful Team Secretary in our service, you will have:

Extensive knowledge of a full range of Administrative procedures
Knowledge of software programmes / packages
Previous experience in a similar role

See attached Job Description and Person Specification for full details.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy

Desirable

Understanding of medical terminology
Proven experience of working as an administrator

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy

Desirable

Understanding of medical terminology
Proven experience of working as an administrator

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.