Job summary
An opportunity has arisen for a highly motivated individual to join the Assessment & Treatment Service in Horsham.
We are looking for a candidate who has a strong sense of initiative, excellent team working ability along with experience of managing a team of staff including management of performance targets.
Candidate will be based at Horsham ATS.
Main duties of the job
- To provide effective co-ordination of all administration services including line management of all admin and clerical support services operating as part of the service.
- To support the Service Manager in all areas of administration for the service, including referral co-ordination, auditing of information and ensuring data targets are met.
- Develop working relationships with key people across the service and play an active role in supporting performance management
About us
The post holder will provide administrative support to the clinical team, including the Service Manager, as well as supervision and leadership to the administration team across Crawley and Horsham.
The work is varied and challenging and your role will be crucial in helping to ensure the team's key performance targets are met through administrative support and processes. You will have experience in effectively implementing and maintaining new systems.
Successful candidates must be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload and administration team. A sound understanding of Clinical Information Systems is highly desirable.
Job description
Job responsibilities
The Admin Team Leader will provide effective line management to all designated administrative staff reporting directly to them; ensuring supervision, appraisal and personal development plans, sickness absence management, recording and monitoring, initial disciplinary, grievance and performance matters and recruitment of administrative staff.
Working directly with Service Manager, Business Manager and colleagues to ensure a highly efficient and effective administrative support is in place that is responsive to urgent and routine administrative tasks; this includes ensuring the following areas are monitored to a consistent, high standard:
- Processing new referrals via Triage team
- Scheduling new appointments within agreed wait times
- Completion of clinical letters with high level of accuracy and within a timely manner
- Monitoring the data quality within the clinical systems and performance indicators are adhered to
Job description
Job responsibilities
The Admin Team Leader will provide effective line management to all designated administrative staff reporting directly to them; ensuring supervision, appraisal and personal development plans, sickness absence management, recording and monitoring, initial disciplinary, grievance and performance matters and recruitment of administrative staff.
Working directly with Service Manager, Business Manager and colleagues to ensure a highly efficient and effective administrative support is in place that is responsive to urgent and routine administrative tasks; this includes ensuring the following areas are monitored to a consistent, high standard:
- Processing new referrals via Triage team
- Scheduling new appointments within agreed wait times
- Completion of clinical letters with high level of accuracy and within a timely manner
- Monitoring the data quality within the clinical systems and performance indicators are adhered to
Person Specification
Qualifications
Essential
Knowledge & Experience
Essential
- Past experience of Managing Staff
- Knowledge of Microsoft Software - Excel
Skills
Essential
- Dealing with difficult conversation with staff or service users
Person Specification
Qualifications
Essential
Knowledge & Experience
Essential
- Past experience of Managing Staff
- Knowledge of Microsoft Software - Excel
Skills
Essential
- Dealing with difficult conversation with staff or service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
