Sussex Partnership NHS Foundation Trust

Team Administrator- SPOA

This job is now closed

Job summary

Due to a recent vacancy we are looking for a Team Administrator to join our busy CAMHS West Sussex Single Point of Access (SPOA) team, working for a busy team of mental health professionals.

'The post holder will be expected to work either Monday and Friday or Thursday and Friday until the end of Dec 2023, then from Jan 2024 this will change to work Wednesday and Thursday.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID.

Main duties of the job

This is an interesting, varied and busy position that would suit an experienced administrator who is looking for a challenging and rewarding role in which finding a balance between team working and utilising initiative is important. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential, as is having very good attention to detail. You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed. This is a busy position and the successful candidate will provide excellent administration and secretarial support to our clinical team. Duties will include data input, processing of new referrals and typing of clinical letters and reports and answering phone calls. Therefore, a good working knowledge and experience of using the Microsoft Word, Excel and Outlook is essential.

As with all NHS posts, you will be expected to work at other bases as and when required.

About us

This is a rewarding and varied job with plenty of responsibility and is an excellent opportunity to develop your skills. In return for your hard work and dedication we can offer you the opportunity to work within a friendly and supportive team. You will receive supervision, strong support from colleagues and we are committed to staff professional development. We also offer and encourage in house development training opportunities. If you are a secretary or administrator and have a 'can do' attitude and want to be part of a friendly, dedicated team with a strong commitment to providing safe, effective, quality patient care, then we want to hear from you.

We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

Date posted

20 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rota for part time

Contract

Permanent

Working pattern

Part-time

Reference number

354-CS-21318

Job locations

Swandean- West Building

Worthing

BN13 3EF

Job description

Job responsibilities

Typing and/or formatting letters Inputting data onto electronic patient records Answering telephone calls efficiently and professionally, taking accurate messages and ensuring they are passed on and uploaded to the electronic patient record Managing Outlook diaries Managing Outlook admin inbox Joining regular meetings and minuting if required Assisting the clinical team with any queries

Job description

Job responsibilities

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge & Experience

Essential

Proven experience of a range of administrative procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of developing, managing and maintaining office information systems
Experience of working as part of a team

Person Specification

Qualifications

Essential

NVQ 3 or equivalent qualifications
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge & Experience

Essential

Proven experience of a range of administrative procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of developing, managing and maintaining office information systems
Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.