Admin Team Leader

Sussex Partnership NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen for a highly motivated individual to join the Assessment & Treatment Service in Horsham.

We are looking for a candidate who has a strong sense of initiative, excellent team working ability along with experience of managing a team of staff including management of performance targets.

Candidate will be based at Horsham ATS.

Main duties of the job

To provide effective co-ordination of all administration services including line management of all admin and clerical support services operating as part of the service.
To support the Service Manager in all areas of administration for the service, including referral co-ordination, auditing of information and ensuring data targets are met.
Develop working relationships with key people across the service and play an active role in supporting performance management

About us

The post holder will provide administrative support to the clinical team, including the Service Manager, as well as supervision and leadership to the administration team across Crawley and Horsham.

The work is varied and challenging and your role will be crucial in helping to ensure the team's key performance targets are met through administrative support and processes. You will have experience in effectively implementing and maintaining new systems.

Successful candidates must be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload and administration team. A sound understanding of Clinical Information Systems is highly desirable.

Date posted

21 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

354-AN-20523-A

Job locations

Horsham Assessment & Treatment Service

New Park House

Horsham

RH12 1RJ

Job description

Job responsibilities

The Admin Team Leader will provide effective line management to all designated administrative staff reporting directly to them; ensuring supervision, appraisal and personal development plans, sickness absence management, recording and monitoring, initial disciplinary, grievance and performance matters and recruitment of administrative staff.

Working directly with Service Manager, Business Manager and colleagues to ensure a highly efficient and effective administrative support is in place that is responsive to urgent and routine administrative tasks; this includes ensuring the following areas are monitored to a consistent, high standard:

Processing new referrals via Triage team
Scheduling new appointments within agreed wait times
Completion of clinical letters with high level of accuracy and within a timely manner
Monitoring the data quality within the clinical systems and performance indicators are adhered to

Job description

Job responsibilities

Processing new referrals via Triage team
Scheduling new appointments within agreed wait times
Completion of clinical letters with high level of accuracy and within a timely manner
Monitoring the data quality within the clinical systems and performance indicators are adhered to

Person Specification

Qualifications

Essential

Relevant Qualification

Knowledge & Experience

Essential

Past experience of Managing Staff
Knowledge of Microsoft Software - Excel

Skills

Essential

Dealing with difficult conversation with staff or service users

Person Specification

Qualifications

Essential

Relevant Qualification

Knowledge & Experience

Essential

Past experience of Managing Staff
Knowledge of Microsoft Software - Excel

Skills

Essential

Dealing with difficult conversation with staff or service users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.