Job summary
Do you have significant administration experience within operational services and a background with a focus on service improvement and performance?
We are recruiting for a Business Manager to join us to provide a key role in the work of the care group across the Trust, through the design and development of performance information and monitoring and business support. This will include the analysis and presentation of data, submission of statutory returns and benchmarking data, and general support of service improvement and planning for the Head of Service and Senior Leadership Team (SLT).
As Business Manager you will also provide line management for Information and Administration Co-ordinators and overall professional leadership for all admin staff across Sussex.
Main duties of the job
Line management for Information and Administration Co-ordinators and overall professional leadership for all admin staff across Sussex and will therefore need to be able to travel and attend trust sites. You will also be responsible for admin staffing and overseeing all admin recruitment
Designing and managing the operation of care group specific information systems. Develop administrative working protocols and practices across Sussex. Assist the Head of Service and SLT in developing, implementing and maintaining care group specific policies, protocols and related systemsRepresenting and making decisions on behalf of the service which relates to either performance, or business decisions as delegated by Head of Service.Proactively engaging in Trust-wide policy development, personally ensuring recommendations from Serious Untoward Incidents (SUIs), near misses, complaints and other incidents are shared and benefit all services.Representing the care group at internal and external meetings as instructed.
The Business Manager is the specialist for the management and provision of performance information for the service and will work on own initiative, with significant discretion to develop performance information
About us
Sussex Partnership provides mental health and learning disability care for all age groups across Sussex.
We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.
We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.
Other key survey results:
- 70% highlighting flexible working as a key point for satisfaction at work
- 79% reporting feeling able to make suggestions to improve the work in their team
- 77% identifying opportunities to show initiative in their roles
Job description
Job responsibilities
The post holder has a key role in the work of the service across the Trust, through the design and development of performance information and monitoring and business support. This will include the analysis and presentation of data, submission of statutory returns and benchmarking data, and general support of service improvement and planning for the Head of Service and SLT.Business support to the service will involve responsibility to ensure all teams, across the Trust based on multiple sites, produce consistent performance and business reports.A major part of the role is the responsibility for designing and managing the operation of care group specific information systems, together with a key role in ensuring that these systems are utilised effectively by managers so that they become embedded, routine and reliable.The post holder will lead the Business Management functions of the service office including being responsible for the design, production, analysis and presentation of a range of routine and ad hoc performance and business reports including business cases. Ensuring that information provided reflects service practice and is timely, relevant and accurate.The Business Manager will be required to work in partnership with Local Authorities/other organisations to achieve integrated information where appropriate, and to represent the care group at internal and external performance and business meetings. This will require pro-active, self directed work with outside agencies.
Job description
Job responsibilities
The post holder has a key role in the work of the service across the Trust, through the design and development of performance information and monitoring and business support. This will include the analysis and presentation of data, submission of statutory returns and benchmarking data, and general support of service improvement and planning for the Head of Service and SLT.Business support to the service will involve responsibility to ensure all teams, across the Trust based on multiple sites, produce consistent performance and business reports.A major part of the role is the responsibility for designing and managing the operation of care group specific information systems, together with a key role in ensuring that these systems are utilised effectively by managers so that they become embedded, routine and reliable.The post holder will lead the Business Management functions of the service office including being responsible for the design, production, analysis and presentation of a range of routine and ad hoc performance and business reports including business cases. Ensuring that information provided reflects service practice and is timely, relevant and accurate.The Business Manager will be required to work in partnership with Local Authorities/other organisations to achieve integrated information where appropriate, and to represent the care group at internal and external performance and business meetings. This will require pro-active, self directed work with outside agencies.
Person Specification
Qualifications
Essential
- Relevant degree or diploma level qualification or equivalent experience plus training & experience to post graduate diploma level
- Evidence of continuous personal and professional development
Knowledge/Experience
Essential
- Knowledge of current NHS performance agenda
- Knowledge of business case procedures
- Experience and evidence of analysing, interpreting and presenting information
- Experience and evidence of leading on a project or directly supporting via a project management process
- Experience of performance monitoring
- Experience of managing or maintaining data management systems
Person Specification
Qualifications
Essential
- Relevant degree or diploma level qualification or equivalent experience plus training & experience to post graduate diploma level
- Evidence of continuous personal and professional development
Knowledge/Experience
Essential
- Knowledge of current NHS performance agenda
- Knowledge of business case procedures
- Experience and evidence of analysing, interpreting and presenting information
- Experience and evidence of leading on a project or directly supporting via a project management process
- Experience of performance monitoring
- Experience of managing or maintaining data management systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
