Receptionist

Sussex Partnership NHS Foundation Trust

The closing date is 08 June 2023

Job summary

An opportunity has arisen for an experienced Receptionist/Telephonist to join our Assessment & Treatment Service (ATS) based at Arun House in Worthing. This position is predominantly based in Worthing, although there will be occasions to provide reception cover at our other reception sites across Adur, Arun and Worthing.

You will work as part of a team providing reception cover for our multi-disciplinary service.

You must be enthusiastic, self-motivated, adaptable and able to work off your own initiative as well as part of a multi-disciplinary team. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID.

Main duties of the job

You will primarily provide reception and telephone support for the service. The main responsibilities of this role will be to respond to telephone call from service users, staff and external agencies; and/or provide a meet and greet service.

We are looking for a well organised, IT literate admin assistant to be part of the administration team. Preferably you will have experience in a health or social care setting, but this is not essential. You will have well developed communication, keyboard and time management skills. An ability to prioritise effectively in a busy environment is essential. You must be proficient in the use of Microsoft Office including Outlook. Other administration duties will be required.

About us

The NHS is changing and with more emphasis on community-based care means there's never been a better time to join us.

Our vision is to deliver excellent mental health services which improve the health of our communities. To do this we need outstanding people who share our values:

People first: People are at the heart of everything we do
Future Focused: We are optimistic, we learn and we always try to improve
Embracing change: We are bold, innovative and disciplined about making use of our resources to continuously improve
Working together: We provide services in partnership with patients, families and others

Everyone counts: We value, appreciate and respect each other

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

354-AC-20835

Job locations

Arun House

Worthing

BN11 1RY

Job description

Job responsibilities

You will require:

Previous reception experience
Knowledge of software programmes / IT systems
Experience of working with the public

In return we can offer:

Comprehensive induction package
Supportive working environment
Excellent educational / training opportunities

Job description

Job responsibilities

You will require:

Previous reception experience
Knowledge of software programmes / IT systems
Experience of working with the public

In return we can offer:

Comprehensive induction package
Supportive working environment
Excellent educational / training opportunities

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge & Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Person Specification

Qualifications

Essential

NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
PC skills and knowledge of Microsoft Office software

Knowledge & Experience

Essential

Previous reception and switchboard experience
Experience of working with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information