Sussex Partnership NHS Foundation Trust

Admin Support Officer

This job is now closed

Job summary

In line with NHS England's vision for improving adult gender dysphoria services through increased capacity and patient choice, Sussex Partnership NHS Foundation Trust (SPFT) is working with a number of key partners to establish the Sussex Gender Service Pilot (the pilot).

The pilot will provide a new regional service for the provision of gender services, in line with the national service specification for gender identity services for adults. The new service will deliver additional, local specialised gender service capacity in Sussex for adults registered with a GP in Sussex and already on a Gender Dysphoria Clinic (GDC) waiting list. It will also look to provide outreach support for patients, ensuring their needs are met at all stages of their gender dysphoria assessment and treatment journey including whilst they are waiting to access the service.

The number of people in Sussex currently waiting for these services is incredibly high, and the new provision aims to significantly reduce waiting times.

The pilot will be led by SPFT in partnership with the Nottingham Centre for Transgender Healthcare (NCTH), one of the seven established GDCs operating across England. It will work closely with primary care and community & voluntary sector organisations to both design and deliver the service; prioritising patient experience and choice.

The pilot will launch in autumn 2023 and SPFT is now looking to recruit to a number of key clinical and non-clinical roles within the service.

Main duties of the job

To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

About us

The Sussex Gender Service pilot will be the fifth adult gender service pilot commissioned by NHS England. You will be joining a supportive, creative and positive multi-disciplinary team, dedicated to providing high-quality, patient centred, primary & community care led gender dysphoria services. This is an exciting opportunity to develop and deliver a new service and to make a positive difference to the lives of the local trans, non-binary and intersex (TNBI) community.

Date posted

10 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

354-PC-20487

Job locations

177 Preston Road

Brighton

BN1 6AG

Job description

Job responsibilities

Please see job descriptions for full details of the main responsibilities of this role. Please contact the person detailed with any questions.

Job description

Job responsibilities

Please see job descriptions for full details of the main responsibilities of this role. Please contact the person detailed with any questions.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team
Understanding of the needs of the Trans, Non-Binary and Intersex (TNBI) community.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent
RSA 3 or equivalent experience and evidence of further practical experience or equivalent
Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential

Proven experience of a range of secretarial procedures
Experience of producing documents to a high standard of presentation with good accuracy
Experience of maintaining office systems
Experience of working as part of a team
Understanding of the needs of the Trans, Non-Binary and Intersex (TNBI) community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information